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Cleaning the Paper Feed Roller
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Routine Maintenance
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Cleaning the Paper Feed Roller
If the Paper Feed Roller is dirty or paper powder is attached to it, paper may not be fed properly. In this
case, clean the Paper Feed Roller. Cleaning will wear out the Paper Feed Roller, so perform this only
when necessary.
You need to prepare: three sheets of A4 or Letter-sized plain paper
1.
Make sure that the power is turned on, and remove any paper from the Rear Tray.
2.
Open the printer properties dialog box.
See
Opening the Printer Properties Dialog Box (Windows)
3.
Clean the Paper Feed Roller.
Click the Maintenance tab.
(1)
Click Roller Cleaning.
(2)
Confirm the displayed message, and click OK.
(3)
The Paper Feed Roller will rotate as they clean.
4.
Make sure that the Paper Feed Roller stops rotating. When the message appears,
load paper.
Load three sheets of A4 or Letter-sized plain paper in the Rear Tray.
Set the Paper Thickness Lever to the left. See
5.
Confirm the displayed message, and click OK.
The paper that is loaded in the printer will feed through the printer and be ejected.
Do not perform any other operations until the printer completes the cleaning of the Paper Feed Roller.
6.
When the completion message appears, click OK.
If the problem is not resolved, turn off the printer, disconnect the power plug, and then wipe the
Paper Feed Roller (A) located on the right side inside the Rear Tray with a moistened cotton swab
or the like. Rotate the roller manually in the direction of the arrow (B) as you clean it. Do not touch
the roller with your fingers; rotate it with the cotton swab. If this does not solve the problem, contact
your Canon service representative.
> Cleaning the Paper Feed Roller
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