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Paper Is Smudged/Printed Surface Is Scratched
We recommend printing curl-corrected paper one sheet at a time.
note
Depending on the media type, the paper may be smudged or may not be fed properly even if it
is not curled. In such cases, follow the procedure described above to curl the paper before
printing. This may improve the print result.
Check 4: If intensity is set high, reduce the Intensity setting in the printer
driver and try printing again.
If you are using plain paper to print images with high intensity, the paper may absorb too much ink
and become wavy, causing paper abrasion.
Reduce the Intensity setting in the printer driver and try printing again.
Open the printer properties dialog box.
1.
Opening the Printer Properties Dialog Box (Windows)
On the Main sheet, select Manual for Color/Intensity, and then click Set.
2.
Drag the Intensity slide bar on the Color Adjustment sheet to adjust the intensity.
3.
Open the Print dialog box.
1.
Opening the Page Setup and Print Dialog Box (Macintosh)
Select Color Options in the pop-up menu.
2.
Drag the Intensity slide bar to set the intensity.
3.
Check 5: Is printing performed beyond the recommended printing area?
If you are printing beyond the recommended printing area of your printing paper, the lower edge of
the paper may become stained with ink.
Resize your original document in your application software.
Printing Area
Check 6: Is the Paper Feed Roller dirty?
Clean the Paper Feed Roller.
Routine Maintenance
note
Cleaning the Paper Feed Roller will wear the roller, so perform this procedure only when
necessary.
Check 7: Is the inside of the printer dirty?
When performing duplex printing, the inside of the printer may become stained with ink, causing the
printout to become smudged.
Perform the Bottom Plate Cleaning to clean the inside of the printer.
Cleaning Inside the Printer
note
To prevent the inside of the printer from stains, set the paper size correctly.
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