Troubleshooting Table - hanseatic HKGK18860ENFDW Gebrauchsanleitung

Page EN-28

Troubleshooting table

Troubleshooting table
Malfunctions can occur in all electrical appliances. This does not necessarily mean
there is a defect in the appliance. For this reason, please check the tables to see if you
can correct the malfunction.
WARNING
Risk of electric shock in case of improper repair!
Never try to repair a defective or suspected defective appliance yourself. You can put
your own and future users' lives in danger. Only authorised specialists are allowed to
carry out this repair work.
Problem Possible cause
Compressor off, No electricity to socket.
interior light off.
Mains plug is loose.
Compressor is off. Temperature is set to "8 °C". Set the temperature controller to a lower
Desired temperature has
been reached.
Appliance cools Temperature has been set
too quickly. too high.
The appliance Temperature is set too low.
doesn't cool suffi-
ciently.
Door not tightly closed or door
seal is not completely tight.
The appliance is near a heat
source.
Food has been stored warm. Only store cooled foods.
Too many goods frozen.
Ambient temperature too low
or too high.
Compressor seems defec-
tive.
Appliance is Operating noises are func-
making a noise. tional and are not a sign of
malfunction.
Disturbing noises.
Solutions, tips, explanations
Check the socket with another appliance.
Check the tightness of the mains plug.
temperature (see "Setting the temperature"
on page EN-11).
Further cooling not required. When the in-
side temperature rises, the compressor au-
tomatically switches on.
Select a lower setting (see "Setting the tem-
perature" on page EN-11).
Select a higher setting (see "Setting the tem-
perature" on page EN-11).
See 'Checking and cleaning the door seals'
on page EN-20.
Place insulation plate between the applianc-
es or change location.
Freeze no more than 4 kg at any one time.
Adjust the ambient temperature to the cli-
mate category (see "Intended use" on
page EN-5).
Set the temperature controller to '2 °C'. If
the compressor does not switch on within an
hour, please contact our service department
(see page EN-30).
Humming: Refrigeration unit is running.
Flowing noise: Refrigerant is flowing through
the pipes.
Clicking: Compressor is switching on or off.
Check that it is stable.
Remove any objects from the appliance.
Remove any foreign matter from the back of
the appliance.