Safety Information; Data Protection - Mitel MIVOICE OFFICE 400 Bedienungsanleitung

SAFETY INFORMATION

Reference to hazards
Hazard warnings are affixed whenever there is a
risk that improper handling may put people at
risk or cause damage to the MiVoice Office 400
product. Please take note of these warnings and
follow them at all times. Please also take note in
particular of hazard warnings contained in the
user information.
Operating safety
MiVoice Office 400 communication servers are
operated on 230 VAC mains power. Communi-
cation servers and all their components (e.g.
telephones) will not operate when mains power
fails. Interruptions in the power supply will cause
the entire system to restart. A UPS system has to
be connected up-circuit to ensure an uninter-
ruptible power supply. Up to a specific perfor-
mance limit a Mitel 470 communication server
can also be powered redundantly using an auxil-
iary power supply. For more information please
refer to your communication server's system
manual.
When the communication server is started for
the first time, all the configuration data is reset.
You are advised to backup your configuration
data on a regular basis as well as before and
after any changes.
Installation and operating instructions
Before you begin with the installation of the
MiVoice Office 400 communication server:
• Check that the delivery is complete and
undamaged. Notify your supplier immedi-
ately of any defects; do not install or put into
operation any components that may be
defective.
• Check that you have all the relevant user doc-
uments at your disposal.
• During the installation follow the installation
instructions for your MiVoice Office 400
product and observe to the safety warnings
they contain.
Any servicing, expansion or repair work is to be
carried out only by technical personnel with the
appropriate qualifications.

DATA PROTECTION

Protection of user data
During operation the communication system
records and stores user data (e.g. call data, con-
tacts, voice messages, etc.). Protect this data
from unauthorised access by using restrictive
access control:
• For remote management use SRM (Secure IP
Remote Management) or set up the IP network
in such a way that from the outside only
authorised persons have access to the IP
addresses of the MiVoice Office 400 products.
• Restrict the number of user accounts to the
minimum necessary and assign to the user
accounts only those authorisation profiles
that are actually required.
• Instruct system assistants to open the remote
maintenance access to the communication
server only for the amount of time needed for
access.
• Instruct users with access rights to change
their passwords on a regular basis and keep
them under lock and key.
Protection against listening in and
recording
The MiVoice Office 400 communication solu-
tion comprises features which allow calls to be
monitored or recorded without the call parties
noticing. Inform your customers that these fea-
tures can only be used in compliance with
national data protection provisions.
Unencrypted phone calls made on the IP net-
work can be recorded and played back by any-
one with the right resources:
• Use encrypted voice transmission (Secure
VoIP) whenever possible.
• For WAN links used for transmitting calls from
IP or SIP phones, use as a matter of prefer-
ence either the customer's own dedicated
leased lines or with VPN encrypted connec-
tion paths.
English
5