Guarantee And Service; Guarantee Restrictions - Philips FC8802 Bedienungsanleitung

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- Do not throw away the robot with the normal household waste at the end of its life, but hand it
in at an official collection point for recycling. By doing this, you help to preserve the
environment (Fig. 37).

Guarantee and service

If you need service or information or if you have a problem, please visit the Philips website at
www.philips.com/support or contact the Philips Consumer Care Centre in your country.
You find its phone number in the worldwide guarantee leaflet.
Your robot has been designed and developed with the greatest possible care. In the unfortunate
case that your robot needs repair, the Consumer Care Centre in your country will help you by
arranging any necessary repairs in the shortest possible time and with maximum convenience.
If there is no Consumer Care Centre in your country, go to your local Philips dealer.

Guarantee restrictions

- The guarantee for the rechargeable battery is restricted to 6 months.
Troubleshooting
This chapter summarises the most common problems you could encounter with the machine. If you
are unable to solve the problem with the information below, visit www.philips.com/support for
a list of frequently asked questions or contact the Consumer Care Centre in your country.
Problem
The robot does
not start cleaning
when I press the
on/off switch.
The robot does
not work and the
dust
compartment
indicator lights up
continuously.
The robot starts
to move
backwards during
cleaning or just
after it was
switched on. The
warning indicator
flashes quickly.
Cause
The rechargeable
battery is empty.
The small plug is still
inserted in the socket
on the robot.
The dust container
compartment cover is
not present or is not
closed properly.
The dust container is
not present.
The bumper of the
robot is stuck.
Solution
Charge the rechargeable battery (see chapter
'Preparing for use', section 'Charging').
The robot does not work on mains power. It only
works on its rechargeable battery. Therefore, always
disconnected the adapter from the robot and the
mains before use.
When the dust container compartment cover is not
present or is not closed properly, the robot does not
work as a safety precaution. Make sure you place the
dust compartment cover on the robot properly
(see chapter 'Before first use', section 'Inserting the
rechargeable battery').
Place the dust container in the dust container
compartment properly. Make sure you close the
dust container compartment cover properly.
If the robot manages to free its bumper by moving
backwards, the warning indicator stops flashing and
the robot starts cleaning normally. If the robot does
not manage to free its bumper, switch it off and lift it
so that its bumper comes free. Then switch on the
robot again.