Factory Reset - Sure Flap Microchip Cat Flap Gebrauchsanweisung

• Check that there are no obvious sources of electrical noise in the area e.g. faulty flickering
lights, etc (see section 6.5).
• If you have a brown SureFlap Microchip Cat Flap please check that the silver reflective
sticker is in place on the bottom of the tunnel and is free from dirt. If the sticker is missing
please contact SureFlap customer service.
Symptom: Catch takes about 10 seconds to close
• Occasionally the sensor that detects the presence of the cat in the tunnel needs to reset
itself, which takes approximately 10 seconds to register. This is quite normal, however if this
starts to happen often check that the lenses and tunnel are clean (see section 13).
Symptom: Cat is put off by the noise of the catch
• Your cat will learn to love its SureFlap Microchip Cat Flap, however a small proportion of
cats are initially put off by the noise of the catch opening, particularly if they are not used
to using a selective entry flap. If your cat does not adjust immediately to the use of the
SureFlap Microchip Cat Flap then use the following process to coax it into using it. With a bit
of persistence all cats will learn to use the flap.
• First follow the instructions in section 12 and leave the cat flap turned off. This will allow it to
start using the flap without any noise from the catch.
• Once your cat is used to the SureFlap Microchip Cat Flap being there insert the batteries. If
it is still unwilling to use it, prop the flap open with the door facing inside the house. A simple
method is to use tape between the bottom of the flap and the top of the main assembly. This
will allow it to get used to the opening click while also having an inviting open hole to go
through.
• Finally let the door swing shut and allow it to start using the flap. Strategic positioning of food
inside/outside the house can also help encourage the initial use of the flap.
Symptom: Constant clicking sound
• A constant clicking sound can be caused by faulty batteries or poor contact with the batteries.
• Firstly, clean the end of the batteries and the connectors on the cat flap with a dry cloth.
• If this does not resolve the issue replace the batteries with good quality alkaline batteries.

Factory Reset

In the unlikely event that the unit needs resetting to a known state, follow the instructions below
to revert to the factory settings.
• Carry out the memory wipe function from section 11.
• Remove the batteries for at least 2 minutes.
• The unit is now completely reset.
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