Troubleshooting - ELAC STARLET Bedienungsanleitung

Troubleshooting

Symptom working state
No signal
No signal
No signal
Output level too low
(speaker cable)
Level is too low, even
with Volume max.
max output slightly too
low (living-room)
Loud hum
Soft hum (during pauses)
Bluetooth® connection
does not happen
Bluetooth® connection
does not happen
Bluetooth® connection
does not happen
The ELAC complete ac-
tive Subwoofer playes
music that is not from
your source
the audio signal has in-
terruptions
the audio signal via Blue-
tooth® has low quality
The reproduction via
Bluetooth® sounds "col-
oured"
Possible problems
No mains fuse connection
Power mode switch in OFF posi-
tion
No input signal
One channel inverted
Source (mobile phone, mp3-
player, CD-player) has too low
output level
Placement of subwoofer too
„open"
Contact problems with RCA con-
nector (adapter for extensions)
Hum for source, ground loop with
RCA multi-connections
Power mode selector (6) is at „BT
OFF"
Settings at the source (mobile
phone etc.) are not correct
Another Bluetouth® device has
already a connection to the ELAC
complete actvive subwoofer (per-
manent lightning of Bluetooth®
LED)
The ELAC complete active Sub-
woofer has a Bluetooth® connec-
tion with another source
the Bluetooth® source is at the
limit /out of coverage
Your Bluetooth® source does not
support the A2DP Profile, or it is
not active
Your source device has an equal-
izer activated
Solution
Check mains switch, plugs and socket
Switch MODE switch to "BT OFF" or "ON"
Check input connections, exchange RCA connec-
tor, check source signal (is a different audio com-
ponent fed by the same source playing cor-
rectly?)
Disconnect one channel, is the bass level higher
now? Connect 2 nd channel again, but now with
inverted polarity, check cables for polarity error
Check and increase level adjustment at the
source device
Place subwoofer in front of a wall or a corner.
Check all connections; reduce the level an ELAC
sub to -30dB; the outer rings of the RCA plugs
may have to be readjusted.
Check of ELAC sub for inherent hum: switch
MODE to OFF, disconnect all inputs, switch to
ON, normal settings.
Now, with the ear near the speaker there may be
a soft hum, but none at the listening place.
Change POWER mode selector to „ON"
Check the settings with help of owners manual
Switch POWER mode selector (6) to „BT OFF",
then again to „ON" and renew dial in; should
there be already another connection, switch this
source off and start again the connection from the
favoured soude
Change POWER mode selector (6) to „BT OFF"
Move the Bluetooth® source nearer to the re-
ceiver
Check the manual of your source if A2DP has to
be activated or is missing
Switch off /by pass the equalizer
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