SolarEdge Immersion Heater Controller Installationshandbuch Seite 13

Troubleshooting
Symptom / Error
No hot water.
Error message Device
limit reached. Remove
devices from the
device list is displayed in
the LCD.
12
SolarEdge Immersion Heater Controller Installation Guide MAN-01-00279-1.3
Possible cause
Try to solve using these options. If problem is not solved,
proceed with the next option:
o
Network problems
o
o
o
o
Try to solve using these options. If problem is not solved,
proceed with the next option:
o
o
The device is
associated with the
o
inverter (green LED is
o
on) but not delivering
power to the load.
o
o
o
You are attempting to
associate more than 16 Remove an unused device from the device list before
devices to the load attempting to add another device.
managemnt network.
Troubleshooting
Check the ZigBee status screen: Verify that PAN has
been established and Channel is not 0
P A N : X X X X X
C H : X X / X X X X R S S I : < L >
M I D : X X X X X X
Turn the inverter OFF and ON (power cycle).
Reset all the devices using the association button and
begin the discovery process again for all devices.
From the Device Manager screen select Remove All
and repeat the discovery process for all the devices.
Contact SolarEdge support.
Check that the circuit breaker is ON and if there is an
ON/OFF manual switch in series with the Immersion
Heater Controller it should be turned ON.
Check the configured schedules to verify device
should in fact deliver power.
Check that the load is connected properly.
Turn the device OFF and ON. recheck
communication.
Reset the device by pressing the button for more than
10 seconds and then repeat the discovery process.
Reconfiguration is not required.
From the Device Manager screen select Remove
Device and repeat the discovery process.
Reconfiguration is required in this case.
Contact SolarEdge support.