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TROUBLESHOOTING

If your appliance develops a fault, please check the following table before making a call to your retailer.
Fault
The appliance is
not working
The appliance
turns on, but the
temperature is too
high/ low
The appliance is
leaking water
The appliance is
unusually loud
The display lamp
does not illuminate
Door does not shut Dirt/obstacle in runners
Probable Cause
The unit is not switched on
Plug and lead are damaged
Fuse in the plug has blown
Power supply
Internal wiring fault
Too much ice on the condenser
Condenser blocked with dust
Doors are not shut properly
Appliance is located near a heat source, in
the direct sunlight or air flow to the
condenser is being interrupted
Ambient temperature is too high
Unsuitable foodstuffs are being stored in
the appliance
Appliance is overloaded
Factory default parameters adjusted
The appliance is not properly levelled
Loose screw/nut
The appliance has not been installed in a
level or stable position
Lamp needs replacing
Light not turned On
Action Required
Check the unit is plugged in correctly and
switched on
Call or qualified technician
Replace the fuse
Check power supply
Call or qualified technician
Defrost the appliance
Call or qualified technician
Check doors are shut and seals are not
damaged
Move the refrigerator to a more suitable
location
Increase ventilation or move appliance to
a cooler position
Remove any excessive hot foodstuffs or
blockages to fan
Reduce the amount of food stored in the
appliance
Call or qualified technician
Adjust the screw feet to level the
appliance (if applicable)
Check and tighten all nuts and screws
Check installation position and change if
necessary
Call or qualified technician
Ensure Light button has been pressed
properly
Clean runners
7

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