Warranty Conditions; Extent Of Warranty - Torqeedo Deep Blue Bedienungsanleitung

10. Warranty conditions

10.1 Extent of warranty

Torqeedo GmbH, Friedrichshafener Straße 4a, at D-82205 Gilching, Germany, guarantees
final purchaser of any Torqeedo product that the latter is free of any material and processing
defects during the period of coverage stated below.
Torqeedo will indemnify final purchaser against any costs of repair of any material or ma-
nufacturing defect. This indemnification obligation does neither cover incidental costs of a
warranty claim nor other financial disadvantages (e.g. costs for towing, telecommunications,
food, accommodation, loss of use, loss of time, etc.).
Warranty for standard products ends two years after delivery of product to final purchaser.
Products that have been used - even if only temporarily - for commercial purposes or the
purposes of public authorities are excluded from this two-year warranty. These are covered
by legal warranty period. Warranty lapses six months after discovery of any defect.
It's up to Torqeedo to decide whether defective pieces will be repaired or replaced. Distribu-
tors and retailers doing reparation works on Torqeedo products are not authorized to issue
any legally binding statement on behalf of Torqeedo.
Warranty covers neither wear parts nor routine maintenance.
Torqeedo is entitled to refuse warranty claims if
• warranty has not duly been submitted (in particular: contacting Torqeedo before sen-
ding back defective products; lack of completely filled-in warranty certificate and proof
of purchase; refer to chapter „Warranty process"),
• product has not been treated in accordance with instructions,
• safety, handling and care instructions of manual have been disregarded,
• prescripted service intervals have either not been respected or not documented,
• object of purchase has been anyhow altered or modified or equipped with parts and/or
accessories which are not expressly included in equipment approved or recommended
by Torqeedo,
• previous maintenance or repair works have not been carried out by companies appro-
ved by Torqeedo or other than original spare parts have been used - unless end user is
able to prove that the fact leading to rejecting warranty claims has not favoured deve-
lopment of the defect.
In addition to the claims from this warranty, the final user also has legal warranty claims
arising from his/her purchase contract with the respective retailer that are not limited by
the present warranty.
63