After-Sales / Service; Guarantee - AL-KO PRO 350 Betriebsanleitung

After-Sales / Service

Malfunction
Loss of power during
operation
NOTE
If you encounter any malfunctions that are not listed in this table or that you cannot rectify
yourself, please contact our customer service.
Please enter the engine serial number and date of purchase below. You will need this information when
ordering replacement parts and when making technical or warranty inquiries.
Engine serial number:
Engine serial number:
Date of purchase:
13 AFTER-SALES / SERVICE
In the event of questions of warranty, repair or spare parts, please contact your nearest AL-KO Service
Centre.
These can be found on the Internet at:
www.al-ko.com/service-contacts

14 GUARANTEE

We will resolve any material or manufacturing faults on the appliance during the legal warranty period
for claims relating to faults, in accordance with our choice either to repair or replace. The legal warranty
period is determined by the legislation of the country in which the appliance was purchased.
Our warranty promise applies only if:
■
These operating instructions are heeded
■
The appliance is handled correctly
■
Original spare parts have been used
The guarantee excludes:
■
Paint damage that can be attributed to normal wear and tear
■
Wear parts that are marked with a frame
The guarantee period commences with purchase by the first end user. The date on the proof of pur-
chase is decisive. In the event of a guarantee claim, please take this guarantee declaration and the
original proof of purchase, and contact your dealer or the nearest authorised customer service centre.
This statement does not affect the purchaser's statutory claims for defects against the vendor.
464882_b
Cause
Air filter clogged
Combustion problems
xxxxxx (x)
Remedy
Check and clean the air filter.
Only have the check performed in a
customer service workshop!
The warranty becomes void in the case of:
■
Unauthorised repair attempts
■
Unauthorised technical modifications
■
Non-intended use
on the spare parts card
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