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4.0
4.0
4.0
4.0
4.0
WARRANTY REPLACEMENT:
WARRANTY REPLACEMENT:
WARRANTY REPLACEMENT:
WARRANTY REPLACEMENT:
WARRANTY REPLACEMENT:
4.1
In the event U.S. ROBOTICS Technical Support or its authorised U.S. ROBOTICS Service Centre
determines the product or part has a malfunction or failure attributable directly to faulty
workmanship and/or materials; and the product is within the TWO (2) YEAR warranty term; and
the CUSTOMER will include a copy of the dated Proof of Purchase (original purchase receipt from
U.S. ROBOTICS or its authorised reseller) with the product or part with the returned product or
part, then U.S. ROBOTICS will issue CUSTOMER a Return Material Authorisation (RMA) and
instructions for the return of the product to the authorized U.S. ROBOTICS Drop Zone.
4.2
Any product or part returned to U.S. ROBOTICS without an RMA issued by U.S. ROBOTICS or its
authorised U.S. ROBOTICS Service Centre will be returned.
4.3
CUSTOMER agrees to pay shipping charges to return the product or part to the authorised U.S.
ROBOTICS Return Centre; to insure the product or assume the risk of loss or damage which may
occur in transit; and to use a shipping container equivalent to the original packaging.
4.4
Responsibility for loss or damage does not transfer to U.S. ROBOTICS until the returned product
or part is received as an authorised return at an authorised U.S. ROBOTICS Return Centre.
4.5
Authorised CUSTOMER returns will be unpacked, visually inspected, and matched to the Product
Model Number and Product Serial Number for which the RMA was authorised. The enclosed Proof
of Purchase will be inspected for date of purchase and place of purchase. U.S. ROBOTICS may
deny warranty service if visual inspection of the returned product or part does not match the
CUSTOMER supplied information for which the RMA was issued.
4.6
Once a CUSTOMER return has been unpacked, visually inspected, and tested U.S. ROBOTICS will,
at its sole discretion, repair or replace, using new or reconditioned product or parts, to whatever
extent it deems necessary to restore the product or part to operating condition.
4.7
U.S. ROBOTICS will make reasonable effort to ship repaired or replaced product or part to
CUSTOMER, at U.S. ROBOTICS expense, not later than TWENTY ONE (21) DAYS after U.S. ROBOTICS
receives the authorized CUSTOMER return at an authorised U.S. ROBOTICS Return Centre.
4.8
U.S. ROBOTICS shall not be liable for any damages caused by delay in delivering or furnishing
repaired or replaced product or part.
5.0
5.0
5.0
5.0
5.0
LI LI LI LI LIM M M M M IT IT IT IT ITA A A A A T T T T T ION
ION
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IONS S S S S
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5.1
THIRD-PARTY SOFTWARE: This U.S. ROBOTICS product may include or be bundled with third-party
software, the use of which is governed by separate end-user license agreements provided by
third-party software vendors. This U.S. ROBOTICS Limited Warranty does not apply to such third-
party software. For the applicable warranty refer to the end-user license agreement governing
the use of such software.
5.2
DAMAGE DUE TO MISUSE, NEGLECT, NON-COMPLIANCE, IMPROPER INSTALLATION, AND/OR
ENVIRONMENTAL FACTORS: To the extent permitted by applicable law, this U.S. ROBOTICS Limited
Warranty does not apply to normal wear and tear; damage or loss of data due to interoperability
with current and/or future versions of operating system or other current and/or future software
and hardware; alterations (by persons other than U.S. ROBOTICS or authorized U.S. ROBOTICS
Service Centres); damage caused by operator error or non-compliance with instructions as set
out in the user documentation or other accompanying documentation; damage caused by acts
of nature such as lightning, storms, floods, fires, and earthquakes, etc. Products evidencing the
product serial number has been tampered with or removed; misuse, neglect, and improper
handling; damage caused by undue physical, temperature, or electrical stress; counterfeit
products; damage or loss of data caused by a computer virus, worm, Trojan horse, or memory
content corruption; failures of the product which result from accident, abuse, misuse (including
but not limited to improper installation, connection to incorrect voltages, and power points);
failures caused by products not supplied by U.S. ROBOTICS; damage cause by moisture, corrosive
environments, high voltage surges, shipping, abnormal working conditions; or the use of the
product outside the borders of the country or territory intended for use (As indicated by the
Product Model Number and any local telecommunication approval stickers affixed to the
product).
5.3
TO THE FULL EXTENT ALLOWED BY LAW, THE FOREGOING WARRANTIES AND REMEDIES ARE
EXCLUSIVE AND ARE IN LIEU OF ALL OTHER WARRANTIES, TERMS, OR CONDITIONS, EXPRESS OR
IMPLIED, EITHER IN FACT OR BY OPERATION OF LAW, STATUTORY OR OTHERWISE, INCLUDING
WARRANTIES, TERMS, OR CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR
PURPOSE, SATISFACTORY QUALITY, CORRESPONDENCE WITH DESCRIPTION, AND NON-
INFRINGEMENT, ALL OF WHICH ARE EXPRESSLY DISCLAIMED. U.S. ROBOTICS NEITHER ASSUMES
NOR AUTHORISES ANY OTHER PERSON TO ASSUME FOR IT ANY OTHER LIABILITY IN CONNECTION
WITH THE SALE, INSTALLATION, MAINTENANCE, WARRANTY, OR USE OF ITS PRODUCTS.
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