After-Sales Service And Application Service - Bosch EasyGrassCut 23 Originalbetriebsanleitung

22 | English
Problem Possible Cause
Line retracts into spool Cutting line too short/broken off
Line breaks frequently Line inside the spool entangled
Trimmer used incorrectly
Heavy vibrations Cutting line broken
Cutting system damaged
Grass between spool housing and line-feed but-
ton
Grass in hole for line feed
After-sales Service and Application
Service
www.bosch-garden.com
In all correspondence and spare parts orders, please always
include the 10‑digit article number given on the nameplate
of the product.
Great Britain
Robert Bosch Ltd. (B.S.C.)
P.O. Box 98
Broadwater Park
North Orbital Road
Denham Uxbridge
UB 9 5HJ
At www.bosch-pt.co.uk you can order spare parts or ar-
range the collection of a product in need of servicing or re-
pair.
Tel. Service: (0344) 7360109
E-Mail: boschservicecentre@bosch.com
Ireland
Origo Ltd.
Unit 23 Magna Drive
Magna Business Park
City West
Dublin 24
Tel. Service: (01) 4666700
Fax: (01) 4666888
Australia, New Zealand and Pacific Islands
Robert Bosch Australia Pty. Ltd.
Power Tools
Locked Bag 66
Clayton South VIC 3169
Customer Contact Center
Inside Australia:
Phone: (01300) 307044
Fax: (01300) 307045
Inside New Zealand:
Phone: (0800) 543353
Fax: (0800) 428570
Outside AU and NZ:
Phone: +61 3 95415555
F 016 L81 799 | (24.10.2018)
Corrective Action
Remove spool – rethread line (see figures H − J)
Remove spool – rewind line (see figures H − J)
Only trim with the tip of the line, avoid stones,
walls and other hard objects. Feed the line regu-
larly to maintain full cutting diameter.
Pull out cutting line with manual feed (see figure
K)
Contact Bosch customer service agent
Disassemble spool cover and remove grass
Remove grass from hole for line feed
www.bosch-pt.com.au
www.bosch-pt.co.nz
Republic of South Africa
Customer service
Hotline: (011) 6519600
Gauteng – BSC Service Centre
35 Roper Street, New Centre
Johannesburg
Tel.: (011) 4939375
Fax: (011) 4930126
E-mail: bsctools@icon.co.za
KZN – BSC Service Centre
Unit E, Almar Centre
143 Crompton Street
Pinetown
Tel.: (031) 7012120
Fax: (031) 7012446
E-mail: bsc.dur@za.bosch.com
Western Cape – BSC Service Centre
Democracy Way, Prosperity Park
Milnerton
Tel.: (021) 5512577
Fax: (021) 5513223
E-mail: bsc@zsd.co.za
Bosch Headquarters
Midrand, Gauteng
Tel.: (011) 6519600
Fax: (011) 6519880
E-mail: rbsa-hq.pts@za.bosch.com
Disposal
The product, accessories and packaging should be sorted
for environmental-friendly recycling.
Do not dispose of products into household
waste!
Only for EU countries:
According to the European Directive 2012/19/EU on Waste
Electrical and Electronic Equipment and its implementation
Bosch Power Tools