Troubleshooting; Customer Service - Candy CS C7LF-S Bedienungsanleitung

9.

TROUBLESHOOTING

FOR SMART TOUCH MODELS
The Candy simply-Fi app has a Smart Check-up funct on that allows you to conf rm the
funct onal ty and status of the product at any t me. To use the Candy simply-Fi APP you w ll need
an Andro d smartphone w th NFC technology.
More nfo can be found on the App.
If the d splay of the mach ne s show ng an error (by a code or bl nk ng LEDs), you should turn on the
App on your Andro d smartphone, w th NFC on,
menu place your smart phone aga nst the Smart Touch logo on the control panel. You should now
be able to read the fault d rectory to solve the ssue.
What M ght be the Cause of...
Defects you can remedy yourself
Before call ng serv ce for techn cal adv ce please
run through the follow ng checkl st. A charge w ll
be made f the mach ne s found to be work ng or
has been nstalled ncorrectly or used ncorrectly.
If the problem pers sts after complet ng the
recommended checks, please call Serv ce, they
may be able to ass st you over the telephone.
T me d splay to end could change dur ng
dry ng cycle. The t me to end s cont nuously
checked dur ng the dry ng cycle and the t me
s adjusted to g ve the best est mat on t me.
The d splayed t me may ncrease or decrease
dur ng the cycle and th s s normal.
Dry ng t me s too long/clothes are not dry
enough...
● Have you selected the correct drying
time/programme?
● Were the clothes too wet? Were the clothes
thoroughly wrung or spindried?
● Does the filter need cleaning?
● Is the dryer overloaded?
The dryer does not operate...
● Is there a working electricity supply to the
dryer? Check using another appliance such as a
table lamp.
● Is the plug properly connected to the mains
supply?
● Is there a power failure?
● Has the fuse blown?
● Is the door fully closed?
● Is the dryer switched on, both at the mains
supply and at the machine?
● Has the drying time or the programme been
selected?
● Has the machine been switched on again after
opening the door?
selecting "Read the error" on the "Help on line"
The dryer s no sy...
● Switch off the dryer and contact GIAS
Service for advice.
The Ind cator s on...
● Does the filter need cleaning ?
The Ind cator s on...
● Does the water container need
emptying?

CUSTOMER SERVICE

Should there st ll be a problem w th your
d r y e r a f t e r c o m p l e t n g a l l t h e
recommended checks, please call
serv ce for adv ce.
They may be able to ass st you over the
telephone or arrange for a su table
appo ntment for an eng neer to call under
the terms of your guarantee. However, a
charge may be made f any of the
follow ng appl es to your mach ne:
● Is found to be in working order.
● Has not been installed in accordance
with the nstallat on nstruct ons.
● Has been used incorrectly.
Spares
Always use genuine spares, available
direct from service.
Serv ce
For service and repairs call your local
service engineer.
T h e m a n u f a c t u r e r d e c l i n e s a l l
responsibility in the event of any
printing mistakes in this booklet. The
manufacturer also reserves the right
to make appropriate modifications to
its products without
essential characteristics.
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changing the