Troubleshooting - Napoleon PTSS165 Bedienungsanleitung

Troubleshooting

Problem Possible Causes
Low heat / Low flame Blockage of gas.
when valve turned to
high. Improper preheating.
Cartridge freezing up.
Excessive flare-ups/ Improper preheating.
uneven heat.
Excessive grease and ash build
up on sear plates and in drip
pan.
Incorrect cartridge position.
Burners burn with Possible spider web or other
yellow flame, debris.
accompanied by the
smell of gas.
Burner will not light Loose electrode wire.
with the igniter,
but will light with a
match.
Electrode is cracked or broken.
Damaged electrode wire.
"Paint" appears to be Grease build-up on inside
peeling inside lid or surfaces.
hood.
Burner output on Lack of gas.
"high" setting is
too low. (Rumbling Supply hose is pinched.
noise and fluttering
blue flame at burner Dirty or clogged orifice.
surface.)
Spider webs or other matter in
venturi tube.
Solution
Check for spider webs in the burner or orifice.
Preheat grill with main burners on high for 5 to
10 minutes.
When cooking for long periods of time, or
when the cartridge is close to being empty,
or low outside air temperatures, disposable
cartridges do not have enough wetted surface
area to allow liquid propane to turn to vapour.
Put on a fresh cartridge.
Preheat grill with both main burners on high
for 10 to 15 minutes.
Clean sear plates and drip pan regularly. Do
not line pan with aluminum foil. Refer to
cleaning instructions.
Ensure cartridge is in an upright position when
operating the grill, hanging from the regulator.
Thoroughly clean burner by removing. See
general maintenance instructions.
Check that electrode wire is firmly pushed
onto the terminal on the back of the igniter.
One spark systems must use a one spark
igniter.
Replace electrode.
Replace electrode wire.
This is not a defect. The lid and hood are
stainless steel, and will not peel. The peeling
is caused by hardened grease, which dries into
paint-like shards that flake off. Regular cleaning
will prevent this. See cleaning instructions.
Check gas level in cartridge
Reposition supply hose as necessary.
Clean burner orifice.
Clean out venturi tube.
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