Troubleshooting - Napoleon PRO825-3 Bedienungsanleitung

Troubleshooting

Problem
Low heat / Low flame when
valve turned to high.
Excessive flare-ups/
uneven heat.
Burners burn with yellow
flame, accompanied
by the smell of gas.
Rear and Side burners will
not light with the igniter,
but will light with a match.
Illumination and Side/Rear
burner ignition do not work
Main burner will not light
with the igniter, but will
light with a match.
Humming regulator.
Burners will not cross
light each other.
"Paint" appears to be
peeling inside lid or hood.
Burner output on "high"
setting is too low. (Rumbling
noise and fluttering blue
flame at burner surface.)
N415-0537CE-GB-DE Jul 13.20
Possible Causes
For propane - improper lighting procedure
For natural gas - undersized supply line
For both gases - improper preheating.
Sear plates installed incorrectly.
Improper preheating.
Excessive grease and ash build on
sear plates and in drip pan.
Possible spider web or other debris in burner.
Dead battery / or installed incorrectly.
loose electrode wire or switch terminal wires.
Electric Power is out
The grill is nor receiving electric power
Jet-fire outlet is dirty or clogged.
Normal occurrence on hot days.
Dirty or corroded cross light brackets
Grease build-up on inside surfaces.
lack of gas.
Supply hose is pinched.
Dirty or clogged orifice.
Spider webs or other matter in venturi tube.
Solution
Ensure lighting procedure is followed carefully. All
gas grill valves must be in the off position when
the tank valve is turned on. Turn tank on slowly to
allow pressure to equalize. See lighting instructions.
Pipe must be sized according to installation code.
Preheat grill with both main burners
on high for 10 to 15 minutes.
See assembly instructions.
Preheat grill with main burners on
high for 10 to 15 minutes.
Clean sear plates and drip pan regularly.
Do not line pan with aluminum foil.
Refer to cleaning instructions.
Thoroughly clean burner by removing. See
general maintenance instructions.
Replace with heavy duty premium battery.
Check that electrode wire is firmly pushed
onto the terminal on the back of the igniter.
Check that the lead wires from the module
to the ignition switch (if equipped) are firmly
pushed onto their respective terminals.
Check the power outage in your area
Ensure the grill is connected between the
wall and the power bar of the grill
Ensure the red indicator is ON in the control box
Check if the fuse on the wire in the
cabinet is broken or not
Clean jet-fire outlet with a soft bristle brush.
This is not a defect. It is caused by internal
vibrations in the regulator and does not affect
the performance or safety of the gas grill.
Humming regulators will not be replaced.
Clean or replace as required.
This is not a defect. The finish on the lid and
hood is porcelain, and will not peel. The peeling
is caused by hardened grease, which dries into
paint-like shards, that flake off. Regular cleaning
will prevent this. See cleaning instructions.
Check gas level in propane cylinder.
Reposition supply hose as necessary.
Clean burner orifice.
Clean out venturi tube.
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EN
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