Troubleshooting - Derby cycle pedelec impulse 2.0 Originalbetriebsanleitung

9 Troubleshooting

TEXT
Battery heats up to more than
45°C during charging.
Battery is not charging.
Battery is damaged.
Range of the battery seems low.
"Speed sensor signal missing" /
"SPEED"
"Battery communication error"
Charging process of your 17 Ah
battery ends before completion.
The LED in the charger (where
present) is lashing red.
26 Original User Manual | Pedelec Impulse 2.0
CAUSE
High ambient temperatures
Damaged battery
Ambient temperature is too
high or too low
Damaged battery
Accident or fall involving the
Pedelec or the battery has
fallen out.
Capacity of the battery cells
depends on the temperature.
Spoke magnet has slipped
out of position
Speed sensor defective
Cable connection defective
No connection between
motor and battery
In this case, the charging
current is too high
SOLUTION
Suspend the charging process and allow the
battery to cool down. Then charge the battery in
a cooler environment. If the problem still occurs,
contact your specialist cycle shop; the battery
may need to be replaced.
Damaged batteries must neither be charged nor
used for another application. Contact your
specialist cycle shop; the battery may need to be
replaced.
You can charge the battery at temperatures
between 0°C and 45°C.
Damaged batteries must neither be charged nor
used for another application. Contact your
specialist cycle shop; the battery may need to be
replaced.
A damaged battery must neither be charged nor
used for another application. Contact your
specialist cycle shop; the battery may need to be
replaced.
Protect the battery rom heat by standing your
Pedelec in the shade, for example.
"Warranty and service life"
Make sure the spoke magnet has not slipped. It
should be as close as possible to the sensor on the
chain stay (max. 5 mm clearance).
2
1 Spoke magnet
2 Sensor on chain stay
Consult your specialist cycle shop.
Consult your specialist cycle shop.
Use a diferent battery.
Consult your specialist cycle shop.
Consult your specialist cycle shop. The specialists
here will discuss the next steps with you.
Disconnect the battery rom the charger and
consult your specialist cycle shop. Have the staf
there check the battery and charger.
Chapter 5.4
1