Customer Service; Warranty - ZWILLING J.A . Henckels kitchen scale Bedienungsanleitung

Help in the event of a malfunction

5.3 Customer Service

If you are unable to rectify faults using the table under 5.1, please contact our
Customer Service:
Zeitlos Service Center
c/o M+R Spedag Group
Hirsrütiweg
CH-4303 Kaiseraugst
Tel.: 00800-09 34 85 67
(This hotline is open from 8 am – 5 pm (CET) at the fixed-line tariff.
Calls from the mobile network can be considerably more expensive.)
Email: info@zeitlos-vertrieb.de

5.4 Warranty

The manufacturer provides a statutory 2-year warranty from the date of purchase.
The warranty does not cover damage to the equipment caused by non-observance
of this user manual, improper handling or normal wear and tear. The warranty is
invalidated in the case of unauthorized interference with the equipment. Com-
mercial use and marks caused by use are also excluded from the manufacturer's
warranty.
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