Some advice in case of combustion problems
Error
The chimney is blocked.
Downdraught in the room caused by no draught, that the
house is too "air tight".
Downdraught in the room – caused by extractor and/or
central ventilation system that pulls too much air out of
the room.
the same chimney at the same height.
to the chimney.
The insert
release smoke
Soot hatch in the basement or attic that is open and thus
creating a false draught.
not in use are open and create a false draught.
tion
been removed, thus creating a false draught.
The flue is sooty or there is accumulated soot on the
No draught
Defect masonry in the chimney, e.g. it is not airtight
smoke baffle.
the chimney creating a false draught.
The smoke baffle is wrongly positioned.
The cross-section in the chimney is too large which
results in no or very low draught.
The cross-section in the chimney is too small and the
chimney cannot carry out all the smoke.
The chimney is too low and hence a poor draught.
The flues from two fireplaces/stoves are connected to
The chimney is too low in relationship to the surrounding
The flue is in a declining position from the smoke dome
releases smoke
terrain, buildings, trees etc.
inside when
Turbulence around the chimney due to the roof being
outside.
The flue is too far into the chimney.
to a leakage under the lower border of the insert or too
does not heat
when lighting
tion and the wood burn up too quickly.
the fire and
Damper/top draught vents or doors on fireplaces that are
during combus-
In case of using oven-dried wood, this requires less air
An open hole in the chimney after that a fireplace has
Too much
supply than when using normal wood.
The chimney is too large.
around the flue pipe entry and/or broken partition inside
The wood is too wet.
The air vent control is closed too tightly.
Bad combustion (the temperature is too low).
Using wrong material for combustion (such as: painted
The fireplace
or impregnated wood, plastic laminate, plywood etc).
Smoke is
it is windy
A levelling out of pressure occurs in the burn chamber.
too flat.
released when
the door is
The fireplace combustion receives too much oxygen due
opened
The fireplace
chamber.
strong chimney draught. Difficult to regulate the combus-
The combustion temperature is too low.
sufficiently.
The wood is humid and contains water damp.
The smoke buffer is wrongly positioned.
black smoke
draught
The gaskets around the door are worn and totally flat.
The glass is
sooty
White glass
The door is opened when there is a fire in the burn
White smoke
Black or grey/
Insufficient combustion.
Explanation
Contact a chimney sweeper / dealer for more information or clean the
be installed in the room.
vents must be installed.
pipes must be of at least 30 cm.
from smoke dome to chimney. Possibly install a smoke suction device*.
but ends 5 mm before the chimney inner wall. Possibly install a smoke
suction device*.
Soot hatches must always be closed. Hatches that are not tight or are
defected must be changed.
use.
flue, smoke baffle and burn chamber.
Seal and plaster all cracks and sites that are not tight.
Verify the assembly of the smoke baffle - see assembly instructions.
Light the fire with an open window. If this helps, more/bigger vents must
Turn off/regulate extractor and/or other ventilation. If this helps, more
section. Possibly install a smoke suction device*.
Increase the height of the chimney and/or install a chimney cap/smoke
One flue must be repositioned. The height difference of the two flue
suction device*.
Increase the height of the chimney and/or install a chimney cap/smoke
The flue must be moved so that there is an inclination of at least 10º
suction device*.
Increase the height of the chimney and/or install a chimney cap/smoke
The flue must be reconnected so that it does not enter into the chimney
suction device*.
a damper can reduce the chimney draught. NB! A leakage of only 5 cm2
is enough for 30% of the heated air to disappear.
Close damper, doors and top draught vents on fireplaces that are not in
Turn down the air supply.
Holes must be completely sealed off with masonry.
Replace the gaskets, contact your dealer.
Contact chimneysweeper or other professional for more details.
Only use dry wood with a humidity of maximum 20%.
Open the air vent control to add air to the combustion. When new
The chimney must be refitted, possibly install a smoke suction device*.
wood logs are inserted all vent controls should be completely opened
Change to a smaller fireplace or build new chimney with a larger cross
wood.
Follow the guidelines in this user guide for correct combustion.
Ensure to use only dry and clean wood.
Open the air vent control for about 1 min before opening the door –
avoid opening the door too quickly.
Open the door carefully and/or only when there is hot ember.
Any possible leakage must be sealed off. A draught regulator or possibly
Increase the air supply.
Ensure to use only dry and clean wood.
GB
Verify the positioning of the smoke buffer – see assembly instructions.
Increase the air supply.
or the door slightly opened until the flames have a good take on the
Solution
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