Service
In order for us to help you quickly, please tell us:
Name of appliance
Coffee machine
Advice, order and complaint
Please contact your mail order company's customer service centre if
– the delivery is incomplete,
– the appliance is damaged during transport,
– you have questions about your appliance,
– a fault cannot be rectified using the troubleshooting table,
– you would like to order further accessories.
Spare parts
Customers in Germany
– Please contact the company Hermes Fulfilment GmbH:
– Tel. 00 49 (0) 57 32 99 66 00
Mon-Thurs 8 am to 3 pm, Friday 8 am to 2 pm
– E-Mail: ersatzteilservice-elektrokleingeraete@hermes-ws.com
Customers in Austria
– Please contact your mail order company's customer service centre
or product advice centre.
Please note:
You are responsible for the condition of the appliance and its proper
use in the household. Damage resulting from non-compliance with this
manual unfortunately cannot be recognised.
Model
CM2065S
Service Page GB-23
Order number
77870106