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Guarantee Card (Cake Pop Maker/4305615456836)
Under our guarantee conditions we guarantee our technical devices for perfect condition and functionality. The
guarantee term is 24 months and begins on the day of purchase. Please retain your till receipt as evidence of
purchase. Please contact us by telephone or email for free return of your defective device during the guarantee
period as well as smooth resolution of your problems. Well-trained employees shall take up your concerns and
support you with help and advice. Please make sure that your device is safe for transportation, if possible in its
original packaging, in order to avoid transport damages.
Excluded from the guarantee are damages caused by improper use, as well as expendable parts and consumables.
Battery replacement, the batteries in the device and lamps are expressly excluded from the guarantee.
This equipment is subject to strict quality control with regard to perfect condition, processing and
functionality. If damages occur, however, which are not attributable to the incorrect use of the product (for
example water or damage from dropping, incorrect operation, etc.), we shall undertake to remove these
defects within the framework of the guarantee (by exchange or repayment). Rossmann shall only adjust
damages to the guaranteed product itself, by supplying a replacement or by repaying the purchase cost.
We reserve the right to make repayment for items that are out of stock on the basis of the receipt.
Further damage compensation claims of any kind, particularly owing to breach of obligations and unauthorised
handling, as well as claims for reimbursement of expenses paid in vain, are not included in the guarantee; the
same shall apply to claims for compensation of consequential damages caused by a defect. Any further claims
are excluded from this guarantee. The aforementioned limitations do not apply to claims resulting from damages,
from harm to life, body or health, or attributable to intent or gross negligence, or made under the Product Liability
Act.
The guarantee expires in case of improper use, intervention by third parties, or own attempts to make technical
modifications to the equipment. The guarantee services do not increase or renew the guarantee term of 24
months.
Please note that your statutory rights of warranty in cases of defects (supplementary fulfilment, reduction,
cancellation, damage or expenses) are not limited by this guarantee in any way, but exist independently of this
guarantee.
Dirk Rossmann GmbH
Isernhägener Straße 16
30938 Burgwedel
Free client hotline: (0800) 76 77 62 66
Contact-Form: www.rossmann.de/kontakt
Visit us online and profit from our comprehensive customer services.
Contact us by telephone, email, Facebook, fax, or look at our map, where you will find the
Rossmann branch nearest to your location.
Please fill in the following form in print and return it with the defective product. In this way you can support us in the
analysis and improvement of our products:
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Name:
Address:
Post code, Location:
Date, Signature:
Item:
Reason of your complaint:
P140338-R4G-WJ108B-CakePopMaker-5L-20151022.indd 24
(Monday - Friday, 09:00 - 18:00)
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