Warranty; Troubleshooting - indexa DF300 Set Bedienungsanleitung

20. Warranty

In addition to the statutory guarantee from the vendor, the manufacturer
warrants this product for 2 years from date of purchase (proof from receipt)
according to following conditions.This warranty does not affect your legal
rights.
The warranty covers use of the product in normal conditions in private
households. It only covers manufacturing defects and is limited to the
replacement or repair of the faulty components. It does not include wear and
tear, or batteries.
The warranty applies only when the product is used according to the operating
instructions. It does not cover damage arising from misuse, improper handling,
application of force, dust, dirt, water or other environmental factors, or from
incorrect voltage from batteries or power supply.
The warranty is void when the product has been repaired or tampered by
unauthorised persons and when it has been used with components which are
21. Trouble shooting
Fault
The camera image does not appear on the screen
Unstable wireless reception
Monitor picture switches of automatically
In scan mode certain camera signals are not shown
Flickering picture
Picture is too bright
Recording not possible
Touchscreen control not possible
Undesired video during motion detection
34 - GB
Cause
In full screen mode: Incorrect channel selected
Camera not powered
The camera and monitor are not paired
The camera is out of range
Objects are preventing wireless connection
Antenne not firmly attatched or both are not parallel to each
other
Camera channel not activated
Monitor and camera too far apart
Antennas not parallel
Wireless connection is blocked
Interference with wireless signal
Battery is discharged
Power safe mode is selected
Camera channel has not been selected or have no connection
Strong lightsource shining into the camera lens
Overexposure due to strong light source
SD-card not inserted
SD-card locked
SD-card full
Touch screen auto-lock is enabled
Motion from trees or plants, light or shadow, snow or rain etc.
not specified by the manufacturer.
In case of a warranty claim please contact the vendor for details of how to
proceed and how to return the product if necessary. Only carriage paid
authorised returns will be accepted. Repairs can only be accepted when
accompanied by a full description of the fault. After the warranty period has
expired repairs will be charged and are not always possible. Warranty claims do
not extend the warranty period and the warranty for replacement parts expires
with the warranty for the product.
Unless there is a statutory obligation, the manufacturer is not responsible for
further claims, including peronal or material damages, arising from the use of
the product or from nonfunction or misfunction of the product.
Indexa GmbH, Paul-Böhringer-Str. 3, 74229 Oedheim, Germany
Remedy
Select the desired camera
Check that the Power LED [16] on the corresponding camera lights. If
not, check the mains adapter and cable connection.
Pair camera and monitor
Use an antenna extension cable (see chapter 17)
Reduce the distance between camera and receiver
Remove large objects or change the location of camera and/or receiver
Connect the antenna [28] tightly and position both antennas parallel to
each other, eg. both vertical
Activate the desired camera channel (see Chapter 12. see [54]")
Reduce the distance between camera and monitor
Position of antennas parallel to each other
Remove objects, in particular metallic objects and/or change the location
of camera and/or monitor
Check that there are no interference sources near camera and receiver eg
WLAN Router, elektrical produvts, Microwave ovens
Connect mains adapter
Press on/off button
See the first two faults above
Move the camera to another location
Change the direction or location of the camera
Insert a readable and unlocked SD card and format this
Unlock the SD-card
Format the SD-card (see chapter 12: [59])
Tap the On/off button [7] or disable the Touch screen auto-lock (see
chapter 12: [62])
Reduce the sensitivity of the motion detection or change the position of
the camera
www.pentatech.de 2013/06/26
[7] or turn off the Power safe mode (see 12.[60])