Therabody JetBoots PRO Plus Benutzerhandbuch Seite 12

EN
12. Troubleshooting
SCENARIO
Lead and/or support boot does not power on
Lead boot is inflating but the support boot is
not inflating
Lead or support boot is not fully inflating and a
warning message displayed in the screen
12
LEAD BOOT SUPPORT
SCREEN BOOT LIGHT
None None
The support boot is either off, does not have power or battery,
None None
The lead and support boots may not be linked or connected
Lead boot: There may be an air leakage at the air hose
None
Support boot: There may be an air leakage at the air hose
Yellow light is flashing
POTENTIAL CAUSES
No electric power and no battery power in the device
Power adapter or splitter cable is damaged
Internal malfunction
or is outside the connection range
with each other
The boot is defective or has an internal malfunction
connection or bladders
connections or bladders
POTENTIAL SOLUTIONS
1. Use the power adapter and the splitter cable to connect the device to a power outlet. Verify
that the device is charging. Try to power them on.
2. Check that there is a proper connection between the power adapter, the splitter cable, and
the console of each boot.
3. Remove the splitter and connect the power adapter directly to each boot.
4. Ensure the electrical wall outlet is connected to a 100–240 Volt wall outlet.
5. If the device is not charging after verifying all of the above, the power adapter or device may
be damaged. Contact Therabody for further assistance.
1. Power on the lead and support boots and ensure they are close to each other.
2. Check the battery level of each boot. Use the power adapter to power or charge the
device.
3. Ensure the boots are connected. Two small boot icons with battery levels will display in
the top right corner of the screen when connected.
4. If not connected, follow the linking process in the care section. If the boots are connected
and the issue persists, contact Therabody for further assistance.
1. Open the black zipper in the external pocket located on the side of the control panel or
the support boot button.
2. Check that there is no damage to the black air hoses (broken) and that no air is leaking.
Do not pull/disconnect/play with the electric connection cables.
3. Check that the air hoses are well connected to the air bladder nozzles. If loose, push and
connect the air hose to the nozzle and check if the issue is resolved.
4. If the issue persists, the air bladders may be damaged. Contact Therabody for further
assistance.