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5. Troubleshooting
No.
Malfunction
DEEBOT
does
not
5
automatically
at the scheduled
time.
DEEBOT
does not clean
6
whole
area
DEEBOT
is not able to connect
7
to the
home
Wi-Fi
22
EN
Possible
Time Scheduling
The Continued
Cleaning
ON and .DEEBOT has just finished cleaning
the scheduled
cleaning area.
clean
DEEBOT
is switched
The robot's battery is low.
The
robot's
Suction
there is debris stuck in its components.
the
The cleaning area is not tidy.
Incorrect home Wi-Fi username
entered.
DEEBOT is not within range of your home
Wi-Fi signal.
network.
Network setup started before DEEBOT was
ready.
Your smartphone's operating system needs to
be updated.
Causes
Program DEEBOT to clean at specific times using the
function
is cancelled.
ECOVACS App.
function
is turned
This is normal. No solution necessary.
OFF.
Switch
Keep DEEBOT
Docking Station to make sure it has a full battery to work
at any time.
Power OFF DEEBOT, clean the Dust Bin and invert the
Intake
is blocked
and/or
robot.
the Main Brush
Remove small objects from the floor and tidy up the
cleaning
or password
Enter the correct home Wi-Fi username
Make sure DEEBOT is within range of your home Wi-Fi
signal.
Turn ON Power Switch. Press the RESET Button using a
needle for 3 seconds.
when it plays a musical tune and its Wi-Fi Indicator light
flashes slowly.
Update your smartphone's operating system. The ECOVACS
App runs on iOS 9.0 and above, Android 4.0 and above.
Solutions
ON
DEEBOT.
switched ON and connected
Clean
the robot's
Suction
Intake,
as described
in section
area before DEEBOT starts cleaning.
DEEBOT
is ready for network setup
to the
Side
Brushes
and
4.
and password.
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