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Error resolution/troubleshooting table
Malfunctions can occur in all electrical appliances. This does not neces-
sarily mean there is a defect in the appliance. Please consult the table
to determine whether the error can be rectified.
WARNING
Risk of electric shock!
Faulty electrical installation or excessive mains voltage may
result in an electric shock.
■ Never try to repair a defective (or suspected defective) appli-
ance yourself. You can put your own and future users' lives in
danger. Only authorised specialists are allowed to carry out
this repair work.
Problem
Is the hygiene air
exhaust filter or cyclone
filter blocked?
The suction
is weak.
Is the dust container full?
Is the floor nozzle soiled?
Is the rechargeable
The
battery empty?
appliance
is not
functioning.
Is the handheld vacuum
cleaner being used
properly?
Error resolution/troubleshooting table Page EN-31
Possible causes
Solutions, tips
See "Cleaning the
hygiene exhaust air filter"
on page EN-27.
See "Emptying the dust
container" on page EN-25.
See "Cleaning the floor
nozzle" on page EN-28.
Charging the
rechargeable battery,
see "Charging the
rechargeable battery" on
page EN-19.
See "First use" on
page EN-16.
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