6 . Guarantee
We guarantee that the device is free from material faults and complies with applicable
consumer protection laws and regulations in the country in which the product was
purchased or the consumer resides. Further information about your rights under
consumer legislation can be found at zaptec.com/guarantee. Your Zaptec product
comes with a five (5) year guarantee. Please find the guarantee document at zaptec.
com/guarantee
7 . Support and Repairs
The installation technician/service partner is always the first line of support in the event
of problems with the installation. Zaptec strongly recommends that the installation
technician complete the dealer course for Zaptec Pro before installing a Zaptec
Pro system. If you are a Zaptec dealer, contact support as stated in your dealership
contract, or via zaptec.com.
Zaptec Charger AS collects data from the product via the network. More
information on our privacy guidelines can be found at zaptec.com/guarantee.
8 . Keeping You Secure
Every Zaptec charger is designed to provide the highest possible level of security.
Your charger is configured with a security PIN to control access to certain functions.
You should keep this PIN safe and not reveal it to anyone you do not trust.
To ensure your charger remains secure, Zaptec will continue to provide software
updates for your charger for a minimum of five years from the date of purchase.
You can check for updates and install them using the Zaptec app or Zaptec portal.
Please visit zaptec.com/support to notify us of any concerns regarding the security
of your charger or request the removal of any personal data.
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