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Problem
Scratch marks form
on the glass surface
A malfunction occurs /
An error code is dis-
played
Possible cause
Metal abrasion
or other soiling
may appear like
scratches.
Unsuitable cook-
ware is used.
Unsuitable cleaning
agents or utensils
are used.
Fluctuations in
the power supply
system
Technical error /
Code meaning see
following table
What to do
Glass ceramic is more abrasion
resistant than steel. Abrasion marks
caused by this do not represent
damage and can be removed with an
appropriate cleaning agent as a rule.
Use cookware with a clean, even
and smooth bottom (see "Suitable
cookware and its use").
Only use cleaning agents and uten-
sils suitable for glass surfaces (see
cleaning chapter).
Disconnect the hob from the power
supply for at least 20 minutes
(switch off the fuse) to reset the
electronics and then switch it on
again.
Note down the error code,
disconnect the hob from the power
supply and contact a certified elec-
trician.
Troubleshooting
55
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