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Trouble shooting
Malfunctions often have simple
explanations. Please read the following
notes before calling the after-sales service.
Fault
Malfunction of the
general electrical
system.
The electric ignition does
not work.
The burner flame is not
uniform.
The gas flow is not
normal or there is no gas.
The kitchen smells of
gas.
The burner goes off after
ignition.
Possible cause
The household fuse has tripped.
There may be food or cleaning products
stuck between the ignition sparkers and
the burners.
The burners are wet.
The burner caps are not correctly
positioned.
Power cut
The burner components are not correctly
positioned.
The grooves on the burner are dirty.
The gas supply is blocked via gas taps.
If the gas is supplied from a gas cylinder,
check that this is not empty.
There may be a leak in the gas cylinder
coupling.
The control knob was not held down for
long enough.
The grooves on the burner are dirty.
Solution
Check the fuse box if the fuse has tripped.
The space between the ignition sparker
and the burner must be clean.
Dry the burner caps carefully.
Check that the burner caps are correctly
positioned.
Ignite the burner with a lighter or a match.
Ensure the components are correctly
positioned.
Clean the grooves on the burner.
Open all gas taps.
Change the gas cylinder.
Check that the coupling is sound.
Once the burner is on, hold the control
knob down a few seconds longer. Fully
press control knob.
Clean the grooves on the burner.
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