Clean the Cliff Sensor
Robot Restarting
If the robot stops responding or cannot be turned off, press and hold down the button
for 10 seconds to forcefully turn it off. Then press and hold the button
turn the robot on.
Battery
The robot contains high-performance lithium-ion battery pack. Please ensure that it
remains well-charged for daily use to maintain optimal battery performance. If the robot is
not used for an extended period of time, turn it off and put it away. To prevent damage
from over-discharging, the robot should be recharged at least once every three months.
FAQ
Problem Type
Robot does not turn on
Robot cannot recharge
Robot cannot return to the
charging dock
Robot is malfunctioning
Robot is making a strange noise
Robot no longer cleans efficiently
or leaves dust behind
Solution
The battery level is low. Recharge the robot on the
charging dock, then try it again. The ambient
temperature is too low (below 0°C) or too hight
(above 40°C) The operating temperature of the
robot is 0°C to 40°C.
The charger dock is not receiving power. Please
confirm that both ends of the power cord are
plugged in correctly. Poor contact. Clean charging
contacts of the charging dock and the robot.
There are too many obstructions around the
charging dock. Place the charging dock in a more
open area.
Please clean the dock's signalling area.
Turn off the robot and then reactivate it.
A foreign object may be caught in the main brush,
side brush, or one of the main wheels. Stop the
robot and remove any debris.
The dust bin is full. Please clean it.
The filter is blocked. Please clean it.
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for 3 seconds to