Dreame RAW4 Installationsanleitung Seite 25

FAQ
Problem
1. Please use the "water hookup kit self-test" in the more functions of App to find the cause.
2. Please take out the washboard, check whether there are blockages around the washboard, and clean it.
3. Please check whether the sealing covers of the water hookup kit are installed in place, as the internal sealing of the water
Abnormal pumping
hookup kit is required for used water drainage. Do not open the sealing cover during operation.
of the used water
4. Please check whether the fixing screw on the back of the base station to fix the used water tank are tightened clockwise to
tank
ensure that the used water tank is installed in place (See Step ❸ -2).
If the issue persists, please contact the after-sales service team.
1. Please use the "water hookup kit self-test" in the more functions of App to find the cause.
2. Please check whether there are blockages inside the used water filter or used water pipe and clean it.
3. Please check whether the used water pipe is bent or pressed by heavy objects, impeding proper function; The height of the
Abnormal drainage
used water outfall should be ≤ 38cm.
of the used water
4. When the used water tank is draining, touch it with your hand to check whether the used water tank vibrates. If it does not
tank
vibrate, the used water tank is faulty.
If the issue persists, please contact the after-sales service team.
For more support, contact us via https://global.dreametech.com
Solutions
EN
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