Warranty Terms - JOBOBIKE SAM Bedienungsanleitung

Warranty
JOBOBIKE provides 24 months limit warranty for all
customers. The after-sales service cycle starts from the date
of product delivery. The customer shall bear the postage
required for parts delivery.
In case of non-human damage to the product during the
warranty period, JOBOBIKE will provide free replacement
parts or remote after-sales support, and the special
p ro b l e m s w i l l b e s o lve d by b o t h p a r t i e s t h ro u g h
negotiation.
The repair parts may be non-new parts, but our company
guarantees that the functions of the parts are completely
normal.
Accessories category and warranty period:
(1) Frame and front fork: 5 years.
(2) Motor, controller, battery, charger, display, light,
handlebar, etc.: 2 years.
Non warranty terms
We will not provide the warranty item with the following
conditions.
(1) The customer is unable to provide valid frame serial
number.
(2) The whole bike and parts have exceeded the warranty
period.
(3) Failure or damage caused by unauthorized private
modification or maintenance.
(4) Failure or damage caused by the usage of accessories
that not designated by Jobobike.
(5) Failure or damage caused by incorrect installation,
usage and operation.
(6) Failure or damage caused by the using of the product in
a non-specified working environment.
(7) Normal wear and tear of the tires, brakes and pedals
are not covered by the warranty.
(8) Failure or damage caused by irresistible factors(such as
fire, earthquake, lightning, flood, etc.).
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