Error code definition
Error Code Definition
07
High voltage protection
08
Fault with motor hall sensor inside
09
Error with the Engine's phases
The motor temperature reachesthe max
10
protection value
The temperature sensor inside the motor
11
has an
12
Error with current sensor inside controller
The protection temperature inside the
14
controller has
reached its maximum protection value
Error with the temperature sensor inside the
15
controller
21
Error with wheel speed detecting sensor
Solution
1. Remove and re-insert the battery to see if it resolves the problem.
2. Use the BESST tool to update the controller.
3. Change the battery to resolve the problem.
1. Check if all connectors from the motor are correctly connected.
2. If the problem still occurs, please change the motor.
Please change the motor.
1. Turn off the system and allow the Pedelec to cool down.
2. If the problem still occurs, please change the motor.
Please change the motor.
Please change the controller or contact your supplier.
1. Allow the pedelec to cool down and then restart the system.
2. If the problem still occurs, please change the controller or contact your
supplier.
1. Allow the pedelec to cool down and restart the system.
2. If the problem still occurs, please change the controller or contact
yoursupplier.
1. Restart the system
2. Check that the magnet attached to the spoke is aligned with the speed sensor
and
that the distance is between 10 mm and 20 mm.
3. Check that the speed sensor connector is connect correctly.
4. Connect the pedelec to BESST, to see if there is a signal from the speed
sensor.
5. Using the BESST Tool- update the controller to see if it resolves the problem.
6. Change the speed sensor to see if this eliminates the problem. If the problem
still
occurs, please change the controller or contact your supplier.