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Ramsey Electric Winches Troubleshooting Guide
MOTOR RUNS IN ONLY ONE
DIRECTION
MOTOR RUNS EXTREMELY
HOT
MOTOR RUNS, BUT WITH
INSUFFICIENT POWER, OR
WITH LOW LINE SPEED
MOTOR RUNS, BUT DRUM
DOES NOT TURN
MOTOR WILL NOT OPERATE
MOTOR WATER DAMAGED
CABLE DRUM WILL NOT
FREESPOOL OR IS DIFFICULT
TO FREESPOOL
Defective solenoid or stuck
solenoid
Defective remote control switch Disengage winch clutch, remove remote control switch plug from the
Long period of operation
Insufficient battery
Bad connection
Insufficient charging system
Clutch not engaged
Defective solenoid or stuck
solenoid
Defective remote control switch Disengage winch clutch, remove remote control switch plug from the
Defective motor
Loose connections
Submerged in water or water
from high pressure car wash
Clutch not disengaged
Winch not mounted squarely
causing end bearing to bind
drum
Some or all of the (6) 414861
flat head capscrews attaching
the 479007 ring gear retainer
are too tight
Jar solenoid to free contacts. Check by applying the appropriate voltage
(12 or 24 volts) to coil terminal (it should make an audible click when
energized)
socket and jump pins at 8 and 4 o'clock. Motor should run. Jump pins at
8 and 10 o'clock. Motor should run.
Cooling-off periods are essential to prevent overheating
Check battery terminal voltage (for each battery) under load. If 10 volts
or less, replace or parallel another battery to it
Check battery cables for corrosion; clean and grease
Replace with larger capacity charging system
If clutch engaged but symptom still exists, it will be necessary to
disassemble winch to determine cause and repair
Jar solenoid to free contacts. Check solenoid by applying the appropriate
voltage (12 or 24 volts) to coil terminal (it should make an audible click
when energized)
socket and jump pins at 8 and 4 o'clock. Motor should run. Jump pins at
8 and 10 o'clock. Motor should run.
If solenoids operate, check for voltage at armature post; replace motor
Tighten connections on bottom side of hood and on motor
Allow to drain and dry thoroughly, then run motor without load in short
bursts to dry windings.
Check clutch operation according to nameplate. Make sure clutch shifter
knob is fully at "OUT" position.
Check mounting to see that installation instructions on page 4 have been
followed.
Remove the gear housing cover, 413018, and all gears from inside the
gear housing. Disengage the clutch and check to see that the ring gear
will rotate by hand. If it will not, using a hex (allen) wrench, slightly
loosen all the capscrews and then snugly re-tighten them in criss-cross
pattern, but do not over-tighten. The ring gear must rotate by hand. Re-
assemble the winch.
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