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3.3 FlowMiles Gift Card
As a special thank-you for your purchase at SoFlow, we offer you a gift card with FlowMiles. The FlowMiles can be redeemed for a wide range of products in our
SoFlow online shop. Please make sure you activate the scooter first to redeem the gift card.
WARNING!
3.4 Battery and charger
The range of the battery may differ from the specifications depending on the temperature, the condition of the track, the incline and the weight of the driver.
Charging the battery
Make sure that the charging connector and the charger are dry and that the SO2 AIR 3rd Gen is switched off. Connect the charger cable to the scooter's charging
connector and plug it into an electrical outlet. The charging light on the charger should glow red. When the charging light changes from red to green, the battery is
fully charged. Disconnect the charger from the power source and the scooter.
The e-scooter should only be charged with the original charger. Ensure that the voltage supply is correct. Do not use the charger if the charger or power cable are
damaged. Please contact the service department. For optimum battery life, charge and store the e-scooter in a dry and clean environment, preferably room
temperature. The charging time of the scooter is approximately 5-6 hours. There will be negative effects on the battery life if the charger remains permanently
connected to the scooter and the power source.
Battery handling
Do not cover the scooter or the charger during charging. Lithium batteries have different freezing points depending on their charge level. If a battery cell freezes, it is
irreparably destroyed and the entire battery must be replaced. As with conventional batteries, a lithium battery loses up to 40% of its capacity starting from
approximately 0°C. At approximately 20°C and 100% charge, a lithium battery loses approximately 30% of its capacity per month (poor storage conditions).
Correct handling of the battery
Never remove the battery from the scooter. Charge the battery for at least 1 hour every 2 months (even when not in use). Never heat the battery or expose it to open
fire. Never dispose of the battery cells together with general waste. Never bring battery contacts into contact with moisture. The ideal operating temperature of the
battery is between 10°C and 30°C. Above as well as below this temperature, the power output deteriorates, resulting in a reduced range and power output.
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