Terms Of Warranty; Returning Units - Pfannenberg DTS 6401-Serie Betriebsanleitung

ENG
2.4

Terms of warranty

ATTENTION
Loss of warranty!
Loss of warranty due to spare parts from other manufacturers.
• Only original parts are subject to quality control by the manufacturer.
• The use of spare parts from other manufacturers will lead to loss of warranty.
• Only use original manufacturer parts to ensure safe and reliable operation.
The warranty does not apply or shall expire in the following cases:
• Improper use of the unit.
• Non-compliance with the operating conditions or non-observance of the operating manual.
• Failure to perform regular maintenance of the units.
• Damage due to failure to observe the maintenance recommendations.
• Damage to units caused by dirty or blocked filters.
• Damage due to unauthorized opening of the refrigeration circuit.
• Modifications made to the unit or any change in the serial number.
• Transport damage or other accidents.
• Replacement of parts by unauthorized personnel.
2.4.1

Returning units

The following must be observed to assert warranty claims and to return the unit:
• Enclose a detailed description of the defect and the SRO (RMA) number assigned by Pfannenberg.
• Enclose proof of purchase (copy of delivery note or invoice).
• Send the unit with all supplied accessories, in original box or equivalent packaging, free of transport charges and
insured.
• Observe transport instructions, see chapter "Transport", Page 31.
Operating Manual | Attachment and Installation Cooling Units | Multi Controller (MC) – 400 / 460 V, 3~ | 086100124 11/76