Malfunctions And Possible Causes - Hettich Easys Bedienungsanleitung

8.1 Malfunctions and possible causes

Malfunction
Drawer will not open
Pressure insufficient
to activate system
Power indicator not
lit on one drive
unit
Power indicators not lit on
any of the drive units
within a carcase.
Power supply unit lit
Power indicator not lit
on power supply unit
Drawer only opens after pulling or
pushing several times
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Cause
Object is obstructing the drawer
Drawer rear panel deformed
Drawer not not reaching the sensor on the
drive unit
Fronts chafing against each other
Drawer front buffer /
adjustable spacer incorrectly positioned
Drawer front buffers / adjustable spacers
not fitted / faulty
Break in connections between power
supply unit, distributor and lower
mounting profile retainer
Drive unit faulty
Break in connections between power
supply
unit, distributor or lower mounting profile
retainer
Connecting cables faulty
Distributor faulty
Lower mounting profile retainer faulty
Break in connections between socket
outlet
and power supply unit
Switched socket outlet switched off
No power at socket outlet
Power supply unit faulty
Power supply unit overloaded
System is being operated too quickly in
succession
2x
Drawer front not pressed for long enough
Pressure applied to drawer front
insufficient to activate system
Technik für Möbel
Remedy
Remove object
Straighten drawer rear panel
Adjust position of drawer or depth /
height at which drive unit is positioned
Adjust gap alignment
Correct position of drawer front buffer /
adjustable spacer
Fit / replace drawer front buffers /
adjustable spacers.
Fit 4 each for a drawer front height of
over 300mm
Check connections and re-connect
Change drive unit
Check connections and re-connect
Change connecting cables
Change distributor
Change lower mounting profile
retainer
Check connections and re-connect
Switch on socket outlet
Provide power supply.
Consult qualified electrician if necessary
Change power supply unit
Disconnect all connections downstream
of the power supply unit and remove
drive units.
Reconnect distributor, lower mounting
profile retainer and drive unit in this order
of sequence. After each step,
check whether power supply unit lights up.
Change faulty components
Wait 1.5 seconds
Press drawer front for approx. 0.5 seconds
Increase pressure applied to drawer front
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