Vision TC3-AMP Bedienungsanleitung Seite 3

8 Troubleshooting
If your system is not operating properly, please refer to the
following information. If the problem persists, disconnect from
power and contact your AV reseller immediately.
Problem Correction
No Sound • Turn off and check connections.
• Check output level from sources. For
example, laptop volume.
• The amplifier chip has temperature
and overload protection. This
means if the chip temperature is
too extreme (outside -40ºC-50ºC)
or the chip is overloaded, the chip
will temporarily mute itself. When
normal conditions return, it will
resume working.
No Power • Check power connections
light
Distortion • Volume too high
• Loudspeakers may be worn or
damaged
Sound only • Turn off and switch output
coming out connections. If the side changes the
one side amplifier is okay.
• Switch input connections and check
input cabling.
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Compliance
Concerning CE, EMC, and LVD safety regulations, VISION products are certified and comply with all known local regulations.
VISION commits to ensure all products are fully compliant with all applicable certification standards for sale in participating
countries.
Concerning EU directive 2011/65/EU regarding "Restriction of use of certain Hazardous Substances in Electrical and Electronic
Equipment" (RoHS), this directive sets out that electrical components should not contain unsafe levels of dangerous chemical
compounds. All VISION products certifiably comply with RoHS regulations including the Commission Delegated Directive (EU)
2015/863 of 31 March 2015, amending Annex II to Directive 2011/65/EU as regards to the list of restricted substances, to include
phthalates. This product should be returned to the place of purchase at the end of its useful life for recycling.
WEEE Registration: GD0046SY
Concerning REACH restricted chemicals, VISION neither produces nor imports chemicals. Therefore, as Downstream User
we are under no obligation to provide safety data sheets. According to ongoing audits based on information provided by
our suppliers, our products contain no substances > 0.1 % by weight, included in the candidate list in accordance with Article
59 (1,10) of the REACH regulation. In order to guarantee product safety and to secure our supply chain, we require consistent
implementation of REACH by our suppliers. The assurance of REACH-conformity is part of our supplier qualification standards.
Declaration of origin
All VISION products are made in the People's Republic of China (PRC). VISION products are imported into the EU by VISION
who is wholly owned by 'TD Synnex', Registered in England Nr. 04625566 at Redwood 2, Chineham Business Park, Crockford
Lane, Basingstoke, Hampshire, RG24 8WQ.
Lifetime Return-To-Base Warranty
This product comes with a lifetime return to base warranty. If you have a problem you are required to provide a DETAILED
DESCRIPTION of the fault.
Some Vision products are very technical and require troubleshooting all elements of the installation as it may not be the Vision
product at fault. Because of this the manufacturer may refuse to replace the item if an adequate description is not provided.
• This warranty applies only to the original purchaser and is not transferable.
• This warranty protects you against the following:
• Failure of any components, including the power supply.
• Damage when the product is first removed from its packaging if reported within 24 hours of purchase.
• If the product is DOA (dead on arrival), you have 21 days from purchase date to notify the national distributor via your AV
reseller.
• The original purchaser is responsible for shipment of the product to the Vision's appointed service centre.
• The liability of Vision is limited to the cost of replacement of the faulty unit under warranty except for death or injury
(EU85/374/EEC).
• If the product is end of line (EOL) the Vision will provide a credit instead of replacement.
• This warranty does not protect this product against faults caused by abuse, misuse, incorrect installation, unstable or faulty
power input, or modification.
Vision aims to send a replacement item within 5 working days however this may not always be possible, in which case it will
be sent as soon as practicably possible. To request a replacement please contact the reseller or distributor the item was
purchased from, with the original invoice reference.
LEGAL DISCLAIMER: Because we are committed to improving our products, the details above may change without prior
warning. This User Manual is published without warranty and any improvements or changes to the User Manual necessitated
by typographical errors, inaccuracies of current information, or improvements to programs and/or equipment, may be made
at any time and without notice. Such changes will be incorporated into new editions of the User Manual.
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