Troubleshooting - DeLonghi ECAM20 11 Serie Bedienungsanleitung

20. TROUBLESHOOTING

Below is a list of some of the possible malfunctions.
If the problem cannot be resolved as described, contact Customer Services.
PROBLEM
The coffee is not hot.
The coffee is weak or not
creamy enough.
The coffee is delivered too
slowly or a drop at a time.
Coffee does not come out of
one or both of the spouts.
The frothed milk has large
bubbles
The milk is not frothed
Steam delivery stops
The appliance does not come
on
POSSIBLE CAUSE
The cups were not preheated.
The infuser has cooled down because 2/3
minutes have elapsed since the last coffee was
made.
The coffee is ground too coarsely.
The coffee is unsuitable.
The coffee is ground too finely.
The spouts are blocked.
The milk is not cold enough or is not
semi-skimmed.
Cappuccino maker dirty.
A safety device stops steam delivery after 3
minutes.
It is not plugged into the mains socket.
The main switch (A8) is not turned on.
REMEDY
Warm the cups by rinsing them with hot water.
Please note: the hot water or rinse function can
be used.
Before making coffee, heat up the infuser by
pressing the
Turn the grinding dial one click anticlockwise
while the grinder is in operation (fig. 8). Con-
tinue one click at a time until coffee delivery is
satisfactory. The effect is only visible after de-
livering 2 coffees (see section "11.3Adjusting
the coffee mill").
Use coffee beans suitable for espresso
machines.
Turn the grinding dial one click clockwise
while the grinder is in operation (fig. 8). Con-
tinue one click at a time until coffee delivery is
satisfactory. The effect is only visible after de-
livering 2 coffees (see section "11.3. Adjusting
the coffee mill").
Clean the spouts with a toothpick.
You should ideally use skimmed or semi-
skimmed milk at refrigerator temperature
(about 5°C). If the result is not as you wished,
try changing brand of milk.
Clean as described in the section "12.1. Clean-
ing the cappuccino maker after use".
Wait, and then enable the steam function
again.
Plug into the mains socket.
Place the main switch in the I position (fig. 1).
20
rinse button.