Right Of Complaint - ADURO P5-Serie Bedienungsanleitung

In accordance with the Danish Sale of Goods Act, the right to claim is valid for two years from the date of
purchase of the stove. Receipt with date is valid as proof.
All pellet stoves may require adjustment of combustion air and auger speed in order to optimize function and
in order to reach effective and clean combustion. Aduro and our service partners can monitor and adjust
stoves in the Aduro Cloud. However, it is only possible if the stove is connected to the cloud via Wi-Fi. Aduro
can therefore not treat complaints regarding function and combustion if the stove is not online.
The right of complaint does not cover:
•
Damages resulting from incorrect installation and use of the stove, overheating and wrong or missing
maintenance of the stove etc. (including the annual service visit)
•
Consumable service parts (glass, gaskets, handles, painted surfaces, electrical igniter,
sensors/switches, fire cave), which are subject to normal wear and tear. You can buy these parts in
our webshop aduroshop.com.
•
Damages caused by electrical surcharge, (condensation) water in and around the chimney, too
much or too little draught in the chimney and missing maintenance/cleaning.
•
Mounting or demounting in connection with warranty repairs.
•
Problems due to exposure to rain, snow etc.
•
Transportation costs in connection with repairs within the warranty period.
•
Damages to the stove caused by external influences or damages caused by the stove on other
objects.
When disposing your stove, metal, vermiculite, ceramic glass, and electronics must be sorted separately.
Dispose hereafter the materials according to the regulations at your nearest recycling depot.

10. Right of complaint

11. Disposal of your Aduro stove
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