IKEA VINTERKALL Benutzerhandbuch Seite 24

ENGLISH
However, if IKEA delivers the product to the
customer's delivery address, then damage
to the product that occurs during this
delivery will be covered by this guarantee.
• Cost for carrying out the initial installation
of the IKEA appliance. However, if an IKEA
service provider or its authorized service
partner repairs or replaces the appliance
under the terms of this guarantee, the
service provider or its authorized service
partner will reinstall the repaired appliance
or install the replacement, if necessary.
This restriction do not apply to fault-free work
carried out by a qualified specialist using our
original parts in order to adapt the appliance to
the technical safety specifications of another EU
country.
How country law applies
The IKEA guarantee gives You specific legal
rights, which covers or exceed local demands.
However these conditions do not limit in any way
consumer rights described in the local legislation.
Area of validity
For appliances which are purchased in one EU
country and taken to another EU country, the
services will be provided in the framework of
the guarantee conditions normal in the new
country. An obligation to carry out services in
the framework of the guarantee exists only
if the appliance complies and is installed in
accordance with:
• the technical specifications of the country in
which the guarantee claim is made;
• the Assembly Instructions and User Manual
Safety Information.
The dedicated After Sales Service for IKEA
appliances:
Please do not hesitate to contact IKEA After
Sales Service to:
1. make a service request under this
guarantee;
2. ask for clarification on installation of the
IKEA appliance in the dedicated IKEA
kitchen furniture. The service won't provide
clarifications related to:
• the overall IKEA kitchen installation;
• connections to electricity (if machine
comes without plug and cable), to water
and to gas since they have to be executed
by an authorized service engineer.
3. ask for clarification on user manual contents
and specifications of the IKEA appliance.
To ensure that we provide you with the best
assistance, please read carefully the Assembly
Instructions and/or the User Manual section of
this booklet before contacting us.
How to reach us if You need our service
Please refer to the last page of this manual
for the full list of IKEA appointed contacts and
relative national phone numbers.
In order to provide You with a quicker
service, we recommend that You use
the specific phone numbers listed at
the end of this manual. Always refer to
the numbers listed in the booklet of the
specific appliance You need an assistance
for. Before calling us, assure that You have
to hand the IKEA article number (8 digit
code) and the Serial Number (22 digit code
that can be found on the rating plate)
for the appliance of which you need our
assistance.
SAVE THE SALES RECEIPT! It is Your
proof of purchase and required for the
guarantee to apply. Note that the receipt
reports also the IKEA article name and
number (8 digit code) for each of the
appliances you have purchased.
Do You need extra help?
For any additional questions not related to After
Sales of your appliances, please contact our
nearest IKEA store call centre. We recommend
you read the appliance documentation carefully
before contacting us.
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