Venga VG RVC 3000 WH Bedienungsanleitung Seite 16

FREQUENTLY ASKED QUESTIONS
The robot cannot be
activated.
The remote control
does not work.
The robot stops
working suddenly.
You can't schedule
cleaning.
Suction power is
weak.
The robot can't be
charged.
The robot can't
return to the
charging dock.
The rolling brush
doesn't rotate.
The robot
movements or travel
path are abnormal.
VG RVC 3000
• Make sure the main power switch is in the ON position.
• Make sure the battery is fully charged.
• Replace the batteries (2 AAA) of the remote control.
• Make sure the remote control is within range (5 m) of the
robot.
• If you still have trouble, turn off the main power switch and
then turn it back on.
• Replace the batteries of the remote control.
• Make sure the robot is turned on and is fully charged.
• Check if the robot is trapped or stuck on an obstacle.
• Check if the power is too low.
• If you still have trouble, turn off the main power switch,
wait for 2 seconds, then turn it back on.
• Make sure the main power switch on the bottom of robot
is switched on.
• Make sure the time, 12-hour time period (AM/PM), and the
scheduled time have been set correctly.
• Check if robot's power is too low to start cleaning.
• Check if any obstructions are blocking the suction inlet.
• Empty the dust bin.
• Clean the filters with a vacuum cleaner or with the
cleaning tool.
• Check if the filters are wet due to water or other liquids on
the floor. Air dry the filters completely before use.
Check if the indicator light on the charging dock lights up.
•
If not, contact the service center to repair or replace the
charging dock.
• Dust off the charging contact pins with a dry cloth.
• Check if you can hear a beep when the robot returns to
the charging dock. If not, contact the service center to
repair or replace the charging dock.
• Remove objects within 1 m to the left and right side and
within 2 m of the front of the charging dock.
• When robot is in the vicinity of the charging dock, it will
return to it more quickly. However, if the charging dock is
located far away, the robot will need more time to return.
Please be patient while it finds its way back.
• Clean the signal transmitter.
• Clean the rolling brush.
• Check if the rolling brush and brush guard have been
installed properly.
• Carefully clean the sensors with a dry cloth.
• Restart the robot by turning the main power switch off and
on.
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