Fault Messages; Troubleshooting; Overview Of The Status And Alert Led; Fault Correction - BWT bestaqua 14ROC Einbau- Und Bedienungsanleitung

3.5.5 Fault messages

bestaqua 14ROC
faucet
dripping
System loosing
pressure in "Tap"
mode, or permeate
line leaks. caused by either a
Switch off device.
Check for and ambient humidity.
repair leaks.
Switch the unit device. Check and
back on.

4 Troubleshooting

4.1

Overview of the status and alert LED

Status and alert:
working (production)
working (production)
working / bluetooth
connected
working / bluetooth
connected
Fault

4.2 Fault correction

Possible cause:
No raw water feed since
f
the shut off valves in the
inlet are closed.
The external pre-filter/
f
particle filter is blocked
Faulty power cable
f
Water leaking inside the
f
device or RO cartridge
not screwed in
completely
Pump doesn't start or is
f
audibly louder
bestaqua 14ROC
leakage
Leakage in the Possible causes:
device itself!
Inlet water
f
This may be
pressure too
low
leak or excessive
Inlet water
f
Switch off the
line closed off
Potential inlet
f
repair any leaks.
water lead
compromis-
ing water
pressure
LED colour:
Green / illuminated
Yellow / illuminated
Blue / illuminated
Blue / flashing
Red / flashing
Fault correction:
Check the shut off valves and open if necessary; check the flow
f
pressure (work ing range of the RO unit: 1.5 to 4.0 bar)
Check pre-filter and replace if necessary
f
Observe the provisions in the operating manual of the external
f
pre-filter
Replace faulty mains plug (ensure that the green LED is lit
f
steadily)
Inform customer service
f
Disconnect devices from power and water supply
f
Screw in RO cartridge hand-tight (using two hands is too tight
f
and not necessary)
Inform customer service
f
Pump faulty (overheating)
f
Pump fuse faulty (overheating)
f
Inform customer service
f
bestaqua 14ROC bestaqua 14ROC
pump
no
cooling
water
Running time
of the pump
exceeded,
bi- metallic switch
triggered.
Thermal overload
protects pump.
Pump will cool be-
fore switching on.
Description of the device status:
RO device produces permeate (purified water) / POWER ON
WCF alert triggered
Mobile device connected to RO via Bluetooth
Bluetooth connection interrupted
Fault message according to display in app
bestaqua 14ROC
fault
Please report this
to BWT.
Include a screen-
shot of the log file!
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