Troubleshooting - SOLIS 5515 Bedienungsanleitung

s TROUBLESHOOTING
Problem Possible cause and solution
Appliance does not
– Is the power plug connected to the power outlet?
function
– Check if the power socket is connected to the power
with another electrical device.
– Check if power cord or power plug are damaged. If yes,
do not use the appliance but bring it to a Solis service
centre.
The appliance can not
– Check if the glass jug is correctly positioned on the appli-
be switched on ance base.
The error code "E1" – The appliance is overheated. Pull the power plug and let
shows up in the dis- the appliance cool down for approx. 30 minutes. During
play that time, do not fill the jug with cold water to speed the
cooling process up! Then, restart the appliance.
Phase 3 (steeping – The current water temperature is higher than the set
time) can not be brewing temperature. Wait for the water to cool down
started after phase 2 to the set temperature. Then, start phase 3 again by
(mounting tea strai- pressing the START button.
ner) has been com-
pleted
The appliance makes
– The appliance is calcified. Descale the appliance as
loud noises during the described.
heating phase
Brewing tea takes – The appliance is calcified. Descale the appliance as
longer than usual described.
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Problem Possible cause and solution
The amount of tea
– Please note that different tea varieties absorb different
is smaller than the amounts of water, the amount of tea in the end is there-
amount of water filled fore smaller than the amount of water filled. Addition-
ally, a small amount of water evaporates during prepara-
tion.
Glass jug and/or tea
– Glass jug and tea strainer can take on the taste of espe-
strainer have taken on cially intensive varieties of tea like e.g. peppermint or
the taste of the tea
other herbal or fruit teas and even be discoloured. This is
that has been brewed normal and not an appliance defect. Clean the glass jug
and the tea strainer as described in the section "Clean-
ing".
The tea is too strong – Tea taste is very individual.
or too weak
– If the tea is too weak, increase the amount of tea leaves.
– If the tea is too strong, use less tea leaves resp. remove
the tea strainer from the jug immediately after the stee-
ping time has elapsed.
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