Troubleshooting
When you found some problems about this STB, please check the table in below.
Because these may not be any serious problems:
Fault Phenomenon
Power on, but no
display on screen
Power on this STB,
then that screen
displays
"No signal"
STB plays a
strange sound
Tips: If you refer to this troubleshooting, but no resolve that problem you encountered.
Please contact the local dealer or technical support instantly, do not open the machine,
because that is very dangerous to you or to the machine in that cases.
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Probably reasons
Please carefully check the
power plug, to see it is in
socket of wall or not? Is
power interrupted?
Is the aerial install correct?
Antenna cable input is not
connect
The transmit station turns
off
The sky wave disturbs the
device
The program setups are
incorrect
Due to the channel contain
more audio tracks or audio
languages
manuals search engine
Resolve
Put firmly the power plug to
the socket on
the wall.
Reinstall the aerial and
calibrate it
Connect the antenna cable
input
Attempt until the signal
coming again
Attempt again later
Set the proper
parameters of received
program in the system
settings menu
User can use the "Audio"
button on the RCU to select
the correct audio track or
audio languages
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