Contact Information; Support Contact Information; Learn More Online; Technical Support - Rimage Professional 2450 Benutzerhandbuch

Contact Information

This section provides support contact information, cautions, and
warnings specific to the Professional 2450.
Technical Specifications for this product can be found at
rimage.com/support.

17.1: Support Contact Information

US, Canada, Latin America
Rimage Corporation
201 General Mills Boulevard North
Golden Valley, Minnesota 55439
USA
Attn: Rimage Services
Europe
Rimage Europe GmbH
Wernher-von-Braun Straße 9
63303 Dreieich-Offenthal,
GERMANY
Asia/Pacific
Rimage Japan Co., Ltd.
4F Arai #38 Bldg.,
2-7-1 Hamamatsu-cho,
Minato-ku, Tokyo 105-0013 JAPAN
Contact Rimage Services
Website: www.rimage.com
When you contact Rimage
Services, please provide:
• System serial number and software
version
• Functional and technical
description of the problem
• Exact error message received
2004849_A
Email: support@rimage.com
Telephone:
North America: 800-553-8312
Mexico/Latin America: 952-944-8144
Email: support@rimage.de
Telephone: +49 (0)6074.8521.0
Email: apsupport@rimage.co.jp
Telephone: +81.3.6452.8780
Copy this information from your Rimage product
for future reference.
Note: Make sure you update the serial number
here anytime you receive a replacement system.
Serial Number:
Product Name:
Date of Purchase:
For more information visit

17.2: Learn More Online

At rimage.com/support, you can experience Rimage's world-
class Support and Services.
From the Support home page:
1. Select your product series.
2. Select your product.
3. Learn more on the product page.

17.3: Technical Support

Rimage offers a variety of service and support options that differ by region,
including Rapid Exchange+ and Software Subscription and Support. Please
contact your Rimage Value Added Reseller or Rimage for additional
information and pricing.
17.4: Optical Disc Recording Software
Disclaimer
This Product, Software, or Documentation is designed to assist you in
reproducing material in which you own the copyright or have obtained
permission to copy from the copyright owner. Unless you own the
copyright or have permission to copy from the copyright owner, you may
be violating copyright law and be subject to payment of damages and other
remedies. If you are uncertain about your rights, you should contact your
legal advisor. If you are neither in possession of the copyright nor have
authorization from the owner of the copyright, unauthorized copying of
copyrighted material on an optical disc or any other media violates
national and international legislation and can result in severe penalties.
rimage.com/support
From your product page you can access:
• Information about the latest software
and firmware updates
• Product specifications
• The latest documents
• Current firmware and driver downloads
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