Troubleshooting; Ce Declaration Of Conformity; Available Accessories - Kindermann HDMI Control Basic 4K60 Inbetriebnahme- Und Bedienungsanleitung

10. Troubleshooting

Problem
No video signal on the display
No output signal despites correct
input signal
Display shows "no signal"
IR control doesn't work
RS232 communication doesn't work
The device charges itself statically
Note:
If the problem persists after following the troubleshooting steps above, contact your local dealer
or distributor for further assistance.

11. CE Declaration of Conformity

Note:
The current commissioning and operating instructions can be downloaded from our website:
www.kindermann.com
The currently valid CE declaration can be viewed and downloaded at the following URL:
https://shop.kindermann.de/erp/KCO/avs/5/5778/5778000151/12_Zertifizierungen/CE5778000151.pdf

12. Available accessories

• HDMI-cable, type A, 19-pin (58090007xx)
• Active HDMI-cable, type A, 19-pin (5809003 0xx)
Please contact your local dealer for further support or solutions.
Possible cause
The connection cables may not
be connected properly or may
be damaged
Poor quality of the connecting
cables
Wrong IR communication para-
meters
IR Emitter doesn't work
No optical connection with sensor
Wrong RS232 communication
parameters
Wrong pins used at the cables
Bad grounding
Possible solution
Check that the cables are
correctly connected and in
good condition
Replace the connecting cables
with high-quality cables
Check communcation parameters
Check connector as well as IR
Emitter e. g. by using a camera
Place the emitter directly on the
devices sensor
Check communcation parameters
Check the pinning, depending to
your device RX and TX might have
different positions
Check the grounding
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