Frequently Asked Questions (FAQs)
What do the blinking LEDs on the device mean?
Please read the chapter 'Description Of Status LED Codes' (see p. 14).
How can I change the IP address?
You can use the built-in web configuration tool (see p. 13).
The current IP address cannot be reached. What can I do?
You could perform a reset to factory default settings (see p. 14).
Does the device support RDM?
No. RDM is not supported by MADRIX
NEBULA.
®
Is it possible to use more than one MADRIX
NEBULA?
®
Yes. Art-Net or Streaming ACN are recommended for large projects by
connecting multiple devices to a switch (1 GBit/s) via suitable components to
create a network or use the built-in daisy-chain support (see p. 13).
Where do I activate the ArtSync sync mode?
In the MADRIX
5 Software, it can be activated under 'Preferences...'
®
à 'Device Manager...' à tab 'Art-Net' à 'ArtSync'.
Where can I find the latest firmware update?
The latest MADRIX
5 Software also includes the latest firmware (see p. 13).
®
Can I use other controllers apart from MADRIX
5 to control LEDs?
®
Yes. When using MADRIX
NEBULA as a standard network node, you can use
®
it in combination with other software applications, consoles, and controllers.
Do I need a MADRIX
NEBULA and a MADRIX
5 License on a MADRIX
KEY?
®
®
®
If you want to use MADRIX
5, yes. The MADRIX
5 software license is
®
®
necessary and sold separately.
Can I repair MADRIX
NEBULA myself?
®
No. Do not attempt any repairs. Any attempt will void your warranty (see p. 3)!
What can I do if my unit does not work anymore?
Please contact your dealer or supplier if the device seems to be defective.
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