TROUBLE SHOOTING
Before contacting the service technician, perform the following simple checks. If any problem still
exists, unplug the TV and call the service hotline
PROBLEM
- Check that the main plug has been connected to a wall outlet.
No sound and picture
- Check that you have pressed the ON/OFF button on the remote control.
- Check the picture contrast and brightness settings.
- Check the volume.
- Sound muted? Press the MUTE button.
Normal picture but no sound
- Try another channel the problem may be with the broadcast.
- Are the audio cables installed properly.
- Check to see if there are any objects between the product and remote control
Causing obstruction.
The remote control does not
- Are batteries installed with correct polarity (+ to +,- to -).
work
- Whether the remote control is out of its working distance or angle.
- Install new batteries
- Is the sleep timer set.
- Check the power control settings. Power interrupted.
Power is suddenly turned off
- No broadcasting on station. Check whether Off is selected in TIME menu under option Auto
Standby.
- This is normal, the image is muted during the product startup process.
Picture appears slowly after
Please contact your service center, if the picture has not appeared after
switching on
- Adjust the color in menu option.
No or poor color or poor picture
- Try another channel, the problem may be with the broadcast.
- Are the VIDEO cables installed properly?
Horizontal/vertical bars
- Check for local interference such as an electrical appliance or power
or picture shaking
tool.
- Station or cable product experiencing problems. Tune to another
Poor reception on some
station.
channels
- Station signal is weak, reorient antenna to receive weaker station.
- Check for sources of possible interference.
- Check the antenna (Change the direction of the antenna).
Lines or streaks in pictures
No output from one of the
- Adjust balance in menu option.
speakers
NOTE: There is a problem in VGA mode. (Only VGA mode applied)
PROBLEM
- Adjust resolution, horizontal frequency, or vertical frequency on input source.
The signal is out of range
- Check it whether the signal cable is connected or loose.
- Check the input source.
Vertical bar or stripe on
back ground & Horizontal Noise
position.
& lncorrect position.
- Check the signal cable.
Screen color is unstable or
- Reinstall the PC video card.
single color.
POSSIBLE SOLUTION
POSSIBLE SOLUTION
50
REMOVE THE TV STAND
How to remove the TV stand
If you prefer to mount your new TV on a wall instead of attaching it to the TV stand, please remove the
TV stand from the TV unit before mounting the TV on the wall.
Read all instructions before continuing with the TV stand removal.
a. Open the box, and make sure all necessary parts are in the box. The TV is assembled with the TV
stand.
b.Cover an even stable surface with a soft cloth. Place the LCD TV unit face-down on the cloth. Fit the
base onto the bottom of the LCD TV unit as shown at
51