9. Maintenance and servicing
9.1. Service address
Should you have questions or problems
concerning the device, please contact the
customer service department of DESAGA
GmbH / SARSTEDT GROUP in Wiesloch or
Remember to specify the serial no. of the
device.
• Complete in the Contamination Questionnaire (Page 13) and dispatch it,
together with the device, a copy of the delivery note, and a short
description of the problem.
• Always ship the device in the original packaging.
• The Contamination Questionnaire serves to protect our service personnel.
•
9.2. Cleaning
The regulations for cleaning the device must be observed. Inattentive
cleaning or non-observance of the regulations can cause malfunctions.
• Disinfect the device before cleaning.
• Disconnect the device from the mains supply before cleaning.
• No liquid must be permitted to enter the device during cleaning.
• Clean the housing surfaces with a slightly damp cloth. A soap solution
may be used. Carefully dry the device after cleaning.
• Do not use scouring agents or aggressive cleaning liquids or solutions
(except alcohol) under any circumstances.
• Isopropanol may be used in cases of severe contamination.
• The pipette mounting and guide adapter can be autoclaved.
Example of a disinfectant:
The following aqueous solution can be used as a disinfectant:
25 g ethanol 96%, 35 g 1-propanol, 0.1 g glyoxal ad 100 g aqua dest.
Apply the solution and allow it to react for a few minutes, depending on the
level of contamination.
Dampen with the disinfection solution repeatedly as required.
14
Instruction Manual - Automatic-Sarpette
®
DESAGA GmbH / SARSTEDT GROUP
Service Department
In den Ziegelwiesen 1-7
D-69168 Wiesloch
Tel.: +49 62 22 92 88 65
Fax: +49 62 22 92 88 60