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Troubleshooting
A) Both indicator lights for 1 and 2
GB
cups are flashing:
• The water tank is empty.
B) All indicator lights are flashing:
• If steam/hot water has been used for
too long, make a pause for 30 seconds.
• Switch the machine off for 5 minutes
and restart it. If the lights are still flash-
ing, contact customer support.
C) The espresso temperature is too low:
• Carry out the brewing procedure with-
out using espresso grounds, but using
the filter and filter holder, in order to
preheat the system.
• Preheat the cups.
• Decalcify the appliance.
D) The flow speed decreases notice-
ably:
• Do not press the espresso grounds too
firmly into the filter.
• Do not grind the espresso grounds too
finely ("medium" fineness).
• Decalcify the appliance.
Disposal
Disposal
Packaging materials
The packaging materials are environ-
mentally friendly and can be recycled.
The plastic components are identified
by markings, e.g. >PE<, >PS<, etc.
Please dispose of the packaging mate-
rials in the appropriate container at the
community waste disposal facilities.
20
E) The espresso is flowing out of the
side of the filter holder:
• Ensure that the filter holder has been
placed correctly.
• Twist the filter holder a little more
firmly into the retainer.
• Clean any espresso grounds away
from the rim of the filter holder.
F) No espresso is coming out:
• If there is a loud noise from the ma-
chine, this means air is in the system.
Let hot water flow through the nozzle
until there is a steady flow. Then try
brewing coffee again.
• Ensure that the water tank has been
filled and is correctly in place.
• Ensure that the filter holder has been
placed correctly.
• Do not press the espresso grounds too
firmly into the filter.
• Clean the brew filter.
• Decalcify the appliance.
G) The crema is no longer being pro-
duced as it should:
• Ensure that there are enough espresso
grounds in the filter.
• Press the espresso grounds lightly.
• Clean the filter.
Old appliance
The symbol
on the product or on
its packaging indicates that this prod-
uct may not be treated as household
waste. Instead it shall be handed over
to the applicable collection point for
the recycling of electrical and elec-
tronic equipment. By ensuring this
product is disposed of correctly, you
H) Too little milk froth is created when
steaming milk:
• Always use cool, fresh, low-fat milk.
• Clean the steam nozzle.
I) The flow increases:
• The espresso grounds have been
ground too rough.
• Ensure that there are enough espresso
grounds in the filter.
J) The coffee machine switches itself
off while operating:
• The appliance pump is equipped with
a temperature fuse that protects it
from overheating. The temperature
fuse interrupts the machine's opera-
tion, if the machine is operated for
too long or if the pump is run without
water.
• Leave the machine to cool for at least
20 minutes. Fill up with water.
• Plug the appliance into the mains
again and switch it on. If the appliance
still does not work, please contact our
Customer Care Department.
will help prevent potential negative
consequences for the environment
and human health, which could other-
wise be caused by inappropriate waste
handling of this product. For more
detailed information about recycling
of this product, please contact your
local city office, your household waste
disposal service or the shop where you
purchased the product.
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